At a unit not that doesn't seem to be owned by the Ramada. Over well used and not as clean as should be expected. Appliances showing age. BBQ sufficiently damaged enough to be considered dangerous (IMO). The flames of one burner are directed back to the control knob. We have left the unit in cleaner & better condition than when we arrived.
This property is listed as a resort but in actual fact is more of a holiday park. I booked a studio spa room but when I turned up all the accommodation was cabins. Nowhere did it say this would be in a cabin! If i had wanted a cabin i would have booked a cabin. I would not stay here again or recommend it to singles/couples however it would be suitable for families. The native setting is lovely but the dead trees & abundant weeds need some attention. The native wildlife was lovely but the birds made an absolute mess of my car each night which made extra work for me on holidays. No shelf in shower is a pain. Unable to lock wire doors so if you go out the cabin is locked up to heat up & you couldn't sleep at night with wire doors unlocked.
We enjoyed the spacious self-contained units and the scenery. It has the feel of a cabin in the bush without being too rugged. Close to Phillip Island locations and main street shopping. Bathrooms are small but functional. Wildlife was a bit loud at night and early morning but I guess that adds to the charm. If you have hay fever, don't go here in the Spring.
Nice and quiet place to wind down. Cabins are well equipped and clean and homely. Location is perfect. The facilities provided are by far some of the best around. Nice pools and health club facilities and plenty barbecues around the resort.
The resort facilities were great, however, the room we stayed in was in major need of a renovation. The quality of the room was well below what we expected for a resort. The cleanliness was poor. There was still oil in one of the pans and lots of the utensils were missing.
The breakfast was very ordinary. The cooked food was cold and the selection was poor. Unfortunately this turned us off wanting to have dinner at the resort.
The general maintenance around the resort was not great. The decks needed a good sanding and painting.
Staff were very friendly, but, it's not enough for us to want to stay at a Ramada Resort again.
This was our second stay at Ramada, last time (4 years or so, ago) it was just my partner and I, this time with our 3yo son. We discussed some of the recent reviews when booking with the Scoopon deal we used to get a very competitive price and some of the negative comments gave us pause, but we went ahead and booked anyway based on our previous experience. Overall everything was great, pleasant environs, nice facilities and playground for the little bloke, great view from the room we were in looking out over cows in the pasture. A nice private, quiet spot and setting. We had everything we needed, but those negative reviews, particularly about cleanliness, weren't just nit-picking, always-disgruntled types from what I can gather. Whilst the floors of the self contained unit we were in could do with sanding and re-staining/polishing to bring back a nicer feel to each unit (noted in other reviews) the key concern is the lack of thorough cleaning and vacuuming of these floors, in particular where the couches were up against the wall and window but the sun shining in and underneath that couch revealed way too many crumbs, debris and dust that just made you feel like a bit more care and time cleaning the floors and moving the couches out occasionally to clean in those sorts of places would be a great idea. Making sure there is no hair left in the shower recess on finishing the clean would also reinforce "clean" to the guest, but sadly this wasn't the case for us. A bit more care to cleaning and perhaps progressively restoring the floors will lift Ramada again. It was enjoyable, relatively inexpensive (at least on the deal we were on) and addressing these things will doubtless improve people's willingness to return to, and recommend, staying here.
Fantastic stay. The rooms were very clean and services provided were perfect for families. Its a great place to stay if you want to feel secluded and in nature without being separate from other people. Location is just out of main street of Cowes so you have access to the beach and cafes without all the noise
Together with friends we stayed at a 3 bedroom cabin that has 1 ensuite and 1 common bathroom and a separate toilet. The compound was huge with more than 100 cabins. There's a full kitchen but bring your own ingredients including oil. There are small packets of salt and pepper, coffee and tea. No scissors. Dishwashing liquids and powder provided. Cabins are old with slightly dirty sofas and floors. But the beds and toilets are clean. Bring your own soap and shampoos if you intend to stay longer. There's no soap dish in the shower but generally, well equipped and clean. The nights can be noisy with rain, wind and wildlife but its all good, unless u all a light sleeper. Make sure to close your doors to prevent sneaky wildlife stealing your food. Good place for a family getaway.
Great staff, great cabins/rooms. Customer service was brilliant. A lovely park/resort. Very family friendly!
Nice place in a lovely tranquil setting. Rooms were up to standard. Great playground and games room for the kids. The biggest letdown was the restaurant
Easy to find Nice quiet location. Small accommodation. Being upgraded to more modern and cleaner rooms.
The location and accommodation are good. When I arrived, the place wasn't fully cleaned. The place I had have a full kitchen and was good enough to allow us to cook a meal. Overall it was good.
We stayed here about six weeks ago. Great rural settings, lovely surroundings near pools and playground, ideal for kids but the unit was disappointing, the bedrooms and bathroom were clean but the polished floors especially in the living area were worn and looked very very grotty. The lounge suite had been vacuumed but it was filthy with dirty marks all over it, needed a good shampoo, also the TV was very very small. Badly needs some maintenance done to upgrade things. Unit very basic (2 stars) but if you like rural wooded surroundings with lots of grassy land around the pools for kids to play on that was great ( 4 stars).
Lovely accommodation a family weekend away. This is our third stay and we love the villas. But we never stay long enough to enjoy all the amenities Plenty to do around town or around the resort is you choose to stay in house. Will stay again and recommend to family and friends. Numbers Café have a great Salmon dish!
Very relaxing but several things missing from room including broken coffee plunger and dish soap Not a good start to the morning. The room floors were filthy but they were very responsive by cleaning Straight away. The location and surrounds are beautiful but the amenities need maintenance A big worn down. Great for families