Perth Parts Solutions

Location :

7 Finance Pl, Malaga WA 6090
Added by Jopie, at 29 September 2011

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• Leonardo Romero

  18 November 2017

  Excellent price for quality parts with low usage got an alternator for $160 with only 28k.

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• Nima Ghezlou

  08 November 2017

  This place is a joke. Guy behind the desk won't get up from the chair even if his life depended on it. No customer service had to wait 20 mins till I walked out of this place.

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• Paul Tselekidis

  09 October 2017

  I have always found Perth Parts Professional and helpful and very responsive. Highly recommended

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• Jack DC

  04 September 2017

  - Unprofessional and rude. Wouldn't get off their chair and come to the front desk to talk, both times I visited.
  - Overpriced compared to everyone else. They wanted $150 for a part, I brought the same part for $50 elsewhere. I understand that prices differ but that's exorbitant.
  - They wouldn't go out of their way to help a customer: wouldn't exchange a part of equal value because I accidentally got the wrong one. I'm aware they had no obligation to exchange but they had nothing to lose at all and still said no.
  - Stated that their parts have zero warranty as soon as it leaves the store. I don't even know if that's legal?
  By the looks of other reviews, these are recurring themes. It's better to just avoid this business.

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• Terry Pyke

  10 August 2017

  Business relationship started out fine until the supplied product failed.
  Agreements to remedy the issue apparently mean nothing . Total lack of integrity and unprofessional behaviour very disappointing. Buyer beware!

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• Sofiane El Mokhtary

  04 August 2017

  I made 50 km for nothing! And thanks to the inability of the seller to differentiate two models!
  And in addition, badly polished and unfriendly.

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• Fefo SP

  07 June 2017

  Perth Parts Solutions' loss, eBay win.
  I am a returning customer, my first two experiences were very positive. Today was really disappointing: after clearly defining the part and surrounding trim I was looking for, they came up with the part, but informed the trim around that part was "busted" (the photos showed the trim was intact before removal). They clearly did not pay attention to my (the client's) request.
  After asking for a discount as I would need to source the trim somewhere else, I was told the price was "what we agreed". I informed the agreement was part+trim, what a waste of time.

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• Cam Sutcliffe

  29 April 2017

  Really nice guy that works there helped me out big time. Thanks

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• Pushkar Baral

  04 November 2016

  Latest update.
  Store followed through and did its best to resolve my issue. Thanks peter for the courtesy.
  
  Updated review !
  
  Appreciate your response. I will investigate into this matter further and will remove my negative review if things turn up more optimistic. I have nothing to gain from ruining your business. Wish you goodluck and success.
  
  Previous review
  --------------------------------------------------------------
  Joke ! Avoid like a Plague.
  
  Paid twice as much for a used gearbox I otherwise would not have just because I thought I could trust them (with the guarantee and the k count). As soon as I had it installed (which cost a lot of labor), the gearbox started giving problems. Conclusion: They Sold me a defective item
  
  Called them up and they say they're not liable pretty much. If its a valve body problem, which it probably is, they don't cover electrical guarantee. Yes it's not a light switch. It's a valve body which is electromechanical. Asks me to go ahead and repair it myself and pay for it myself. Come on buddy will all the expenses you put me up for a used gearbox I coud've installed a brand new and save all the headache. Or junked my car altogether and gotten a another car.

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• Ben Berlingeri

  06 September 2016

  Great service.

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• A Google User

  03 November 2011

  Incredible Service with a Smile
  
  Cheers to David,
  absolutely incredible service from phone call to final purchase. My inquiries where handled professionally and efficiently and nothing was to difficult for the boys.
  
  was a great experience and was well priced!
  
  I called 4 other companies before these guys and my enquiries where handled rudely and arrogantly this was not the case when phoning 9209 3900.
  I can assure that dealing with David and the team your needs will be met with a high standard of customer service and organisation.
  
  Thanks Mate - Jaxon

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• A Google User

  06 October 2011

  Provided me with faulty product on two occasions then when trying to exchange it they became quite rude.

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