Have to agree that the customer service was awful, had to call them constantly and follow up myself. Great sales guy and nice blinds but the service was unexceptable.
Recently Had My blinds installed and everything was fantastic from start to finish. Impeccable service and would recommend to friends.
Extracting every dollar they can even on warranty items. The service doesn't exist after they get their hands on your cash. Will never recommend this company to anyone.
Got new blinds from Eagle Blinds - competitive prices and the sales guy was nice, but after you pay you get 0 service. Was told that the blinds would take a couple of weeks to come in and that I would be called once they arrived. Except I never got a call, and had to followup myself many times. The installer was very nice. however. Sales pitch was nice, installation was easy, but everything in between was a nightmare.
Just had my roller blinds fitted and they look superb , great quality and good service .
Thanks guys!
I also found out that once you had paid your money there was no customer service. Even the Managing Director has lack of personal customer service as she responded with a email instead of phoning me. Very disappointed with the customer service or shall I say lack of ! But, if it starts at the top of the ladder where else can you go but down!
Cant complain about the service because there isn't any.
Thanks to Louise, the repairs on my vertical slats were done on the spot today. The stitching had deteriorated over time with the sun where the weights go and she had the backroom guy sew them up in no time flat. Many thanks.