I was very happy with Medshop Australia. I recently purchased a Littman stethoscope online - the ordering process was easy, I chose the express post option and was very impressed when my shiny new stethoscope arrived the very next day! Many thanks, I would use this service again.
I have been ordering supplies from Medshop for over 4 years with an approx value of $300k at least spent during that time. There have been a few hiccups if i put in a rushed order but that is my fault for not ordering ahead. If they could improve their urgent orders process = would have received 5 stars. However for orders that are not needed the same or next day = they are BRILLIANT! And strong praise has to go to our account contact = Amy! She is brilliant!!
Seemed easy to deal with. Bought 3 stethoscopes (for myself + 2 friends, haven't had a problem). As a purchaser I don't like how GST is not included on items, and only is given to you at the very last stage - just a heads up to prospective purchasers.
Now dealing with them on a sponsorship level, and easy communication. On occasion takes longer than day or two to get back up us - but totally acceptable in these busy times.
These guys are wonderful to work with. We place a huge order every year and logistically it can be difficult. The process is made so much easier by the wonderful staff. The quality and service is just fantastic
Ordered items for my daughter and was very please with quality. Items delivered within a few days of ordering. Very happy customer. Thank you for your service and speedy delivery. Will definitely use again.
Avoid. Many better places to shop for medical equipment.
I bought an ipad cover for a dermatoscope. They sent me one for the model released in early 2000s which was not stated in the catalog. When I complained that I assumed they are selling current models they said they have the right to sell any model. Be careful of this store.
Absolutely incompetent.. 3 weeks no delivery. They cant seem to tell you when their courier will turn up either.. been sitting here waiting for a massage table for 3 weeks
ordered an otoscope 20 days ago paid a surcharge for express posting. after waiting for 10 days called and they said they are going to send it . as did not arrive they again said it is not dispatched. saying you just paid 2 dollars extra for express. If you need something that is time sensitive they don't seem to be the right vendor.
Tried to do a return. Not an easy process and when you phone up they are not very helpful. Sounds like they don't know what they are doing admin wise. Goods do always arrive in good time and all correct though.
Experienced a professional handling of my order. Great service, great supplies. Will definitely use this site again in the future, and would recommend it to anyone in need of medical equipment.
Very happy with Medshop Australia. I got my package even before I expected shipment and customer service was great. Recommended!
Worked with many of the Australian medical supply companies, but the Knowledge and Speed when ordering with Medshop wins hands down. A really good service. Ordering online with the images make life easy :)
Thank you for the quick delivery. Love the products and the engraving looks amazing. 100% would recommend and use again
Love the great customer experience at the shop! Helpful counter staff, ensure that you get the best they can offer with great product knowledge as well! Will shop with them again!