Huge range of unique costumes and Alt fashion! Staff are super friendly and lovely, they’ll always check if there’s more stock in their warehouse so don’t be afraid to ask! Love it here! Perth icon!
Amazing staff. Had a last minute emergency with my suit, with the only button on my suit falling off on the way to the ceremony. Even though we didn't come in to buy a costume they happily helped us straight away, with out giving a second though (even with the store being very busy). The next time I ever need a costume I'm sure to be coming back.
I have been purchasing from Hurly Burly for a while now, however I won't be back again. My sister got me a waist trainer late Friday afternoon as a present. She told the staff when purchasing that it isn't for her. When I was given the trainer, it didn't fit me (I tried it on top of clothes). I left the tag intact and kept the receipt to go in person to return it. My sister said they made her try this on her on top of clothes. I just went to the store today (Monday, 12pm) and was met with extremely rude customer service. The girl at the counter did not even look up from her phone when dealing with me. I felt belittled and at fault with the wa she treated me. I proceeded to tell her that my sister wasn't told there were no returns and mentioned that the receipt says returns are possible if it's within a suitable time frame. She rudely let me know that there are some items that does not apply to. I would have preferred a better service when purchasing (letting my sis know there are no returns on the item) especially when she mentions it isnt for her. Secondly, I would also love it if the customer service girl showed a little bit of respect to the customers by not being so rude and absorbed by her phone. She is the face of the store and this has really rubbed me the wrong way. Safe to say I won't be returning here ever unless I see exceptional reviews of the customer service. Extremely disappointed.
My friend and In went during Oktoberfest. We had time so came back in the afternoon. One of the lovely girls spent nearly an hour helping my friend to find costumes. Thank you so much for being an amazing staff and team. Such a gorgeous shop with styles and sizes for all. AAA+++
The store owner is passionate about her work and this store is as good has to give. highly recommend it. Got a fantastic spartan outfit for upcoming costume event. Very happy!
110% will shop here again , I went in the other day to get a costume and poor David who helped us out we probably went through 10+ costumes and he was nothing but helpful I wish all attendants were like this , and even better was that we found a perfect costume with the right fit.
Very friendly and professional Staff here - always willing to help and make suggestions. Great Service, and a great range of costumes and accessories. I'll definitely be returning.
Great costumes and fantastic service. They did not have the one I wished for in stock but made sure it was ordered and in the store well before the party! Thanks!
Costumes are expensive and very low quality. Bought a fake stethoscope and doctors mask set here to $30. It was already broken. Worth $2 if that. Only ever bought things here if time pressured.
Good varieties of alternate clothing
Great selection of costumes. Prices aren't too bad. A bit cramped and cold but staff are warm and friendly.
A good place for the less usual dress ups.
Love this store. the staff are really helpful and have a large range of contact lenses.
They helped me choose lenses which would look good on my eyes and explained how to use them. I went to another store before which charged extra for the case but at Hurly Burly you get them with the lenses :)
Super helpful staff and i will certainly shop here again.
The ladies who run the store are so lovely and went to so much effort to order stuff in for me that they didn't have in store. I tried on half the store and the staff we're so patient, helpful and honest while running around and getting me accessories and other dresses to try.
I've been shopping at Hurly Burly for well over a year and will continue to buy all my costumes here because I've had issues with online sellers before and much prefer to try things on before I buy, especially with corsets as they are always happy to help with the fitting.