My wife and I are very pleased with the work done by your guys.
Very good communication, availability and customer service.
Thank you,
Called this company to connect gas to an appliance. After hours of stuffing around was told I had a leak somewhere in connection pipe. Was charged $1200 and told to rip up roof sheets to expose the piping. Paid the 1200$, ripped up the roof sheets, called them back only to be told whoops actually there's no leak after all! Then get a bill for 400$ for their time in realising this and I'm left to repair the broken roof sheets from my own pockets! No apologies, or explanation, just a cold email with invoice attached. I understand people make mistakes but at least have the guts to apologise and be gracious the other party didn't send you an invoice for the damage that your mistake cost!
Would not recommend to anyone. They cancelled 2 appointments before finally coming out. Had them look at my dux hot water system through warranty. They looked at it and dodged it up and 15 mins later charged me $130.
The work that they performed I doubt would be legal or to industry standard.
I will be reporting them to dux with photos of their workmanship.
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I have had their service over many years, always had good plumbers, work beautifully and fast.
Great hard working local business. Recommend the guys to anyone looking for plumbing or electrical.