Alix the manager at used section is very professional and the customer service is phenomenal. The staff are great and well mannered. Over all, they are fantastic. Bought a Honda Civic and couldn’t be happier.
Very unprofessional staff chasing clients every day with phone calls and emails even when they've been asked not to do that. Sales manager Cameron was very arrogant forcing me to make a decision asap and blaming me that his team spent a lot of time on me (who asked you to call me every day when I only needed a price?) Worst sales man I ever came across. He basically ruined the deal that the other sale manager prepared before Cameron jumped into conversation.
The team at Honda are very friendly, the service department was also very helpful when I got my car serviced. Great service, friendly advice!
This lot rang me to discuss the sale of a Honda HRV. I pitched an offer over the phone but the salesman told me he would only take it to his manager if I gave him my credit card details. Of course I refused such a flippant request. If you want to be insulted into buying a car, guaranteed this lot will deliver.
Bought a used car from this guys. What can i say? Great sales team. Big thank you to Chris, Rod and Alix from the used car department, made the process so easy. Five star customer service.
They treated me, as a customer, with complete disdain. The positive reviews here *may* not have been written by real customers.
This was my experience with Honda North Perth. Although living in Melbourne, I enquired about the Audi A3 from car sales. I received an instant message from Honda North and was advised that a sales consultant will call me. Within hours, I received a call from Denis Zonic, Used Car Sales Consultant from Honda North. The good part of Denis was that he was really honest and transparent and whatever I requested for information, it was sent to me immediately. It took me almost two weeks to make a decision on my investment, as online buying is not safe. He was outstanding; no slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, in accommodating service. Trust me; I'm a skeptical type of personality. I ended up purchasing the vehicle I was interested in, for a price that I was comfortable with. The car was delivered from Perth to Melbourne to my doorsteps in time. No hassles, just civil, relaxed negotiations. Denis went beyond when I had questions about records.etc.. Unbelievable! Gave me complete peace of mind, which we all know, is close to priceless. THANK YOU Denis for the great job Cheers
My daughter and I went to Perth to purchase a used car on Saturday morning from another dealer and after seeing the car we were disappointed so we went to have a look at a couple at Honda North. We arrive not long before they closed and with 3 children in tow we started looking at the cars. We had a lovely man come over and asked if he could take the children to watch the TV so we could look in peace. After test driving and talking to the salesman we purchased a car. The lovely man that was watching the children and stayed behind for nearly 2 hours after they had closed was the General Manager John. We could not have asked for better service. Very friendly and helpful. Thank you so much for all your help John and Alix. xx
I have bought 2 new cars here and have them serviced regularly.
The service is usually fairly fast and the staff are polite.
I recently purchased my new Honda Jazz. I got the best deal ever and they gave a really competitive trade-in offer. All the staff; Cameron, Jonathan, Matt and Peter were really friendly, helpful and gave the best service. Everyone was totally genuine, respectful and no pushy sales. They listened to and met my individual needs, even setting up the correct seat height for my daughter as I was buying for the both of us. All queries answered, all car functions demonstrated with a smile and no pressure. I can honestly say it was the least painful and happiest car purchasing decision I've ever made. I was recommended to Honda North by a friend with 30-years in the car industry and now I'm giving my validation. I'm a very happy customer and the Jazz is great!
Great Service! Great People! Amazing Vehicles!
Very upsetting experience. I would strongly recommend any female buyer to take a male companion if this is the dealership you want to purchase from. I was interested in trading in my current vehicle and the dealer asked for my keys so they could get a thorough idea of the condition of my car. After a test drive and a conversation about whether a purchase was likely I asked the dealer to reveal the trade-in price and then to return my keys as I was ready to leave. He left to retrieve my keys twice and returned both times without my car keys and with some story about finding the guy who had them, meanwhile using that extra time to nudge me towards a sale. The keys were eventually returned by a different man, in charge of finance, who also tried to push me towards a sale even though I had clearly indicated I would like time to think about the purchase. Once I had my keys I was quickly shown the door. Deeply unpleasant. With doubt the dealership will not see a purchase from me.