Do not bother with this service/organisation. I made an initial telehealth appointment with Director of Dietetics Peta Cullis, which was due to cost approximately $250 for an hour long appointment. The initial SMS appointment reminder sent several days prior had the incorrect details on it that I needed to correct them on. I phoned the day before letting them know I hadn't received a telehealth link, and was told it would be sent to me at 9am the following morning ready to start the appointment at 9:30am. At 9:15am, I phoned again asking them for the link, there was no answer so a voicemail was left. By 9:45am (15mins over time) I still had not received a link. It was eventually sent nearly 20 mins after the scheduled appointment time, by which time I had cancelled.
Very poor organisation, time management, and administration - if people are paying $250/hour and they're new clients, perhaps be somewhat organised, answer the phones to let your clients know what is going on, and actually show up. They clearly don't want the business or care about their customers/clients. Don't bother coming here - go somewhere where your time, money, and service is actually wanted and valued.
Great dietitian service!