We purchased a mattress about a year ago that was supposed to be "plush" it felt amazing and comfortable in the store. When the mattress arrived it felt like a rock. After complaining someone from the company came to the house and felt the mattress and agreed there was some kind of error and we had been given a hard mattress. They took the mattress back and we were without a bed for a couple of weeks. Once the new one arrived it didn't feel much softer but we hoped it would soften once it was worn it ( we were advised this over the phone) It has been around one year now since purchase and the mattress is still rock hard. I purchased an expensive mattress topper just to make it half bearable but it has still been a year of waking up with a sore back. We have now purchased a new mattress and will be putting this brick out in the clean up. Strongly advise not to go with this brand if you want a plush mattress, the floor is more comfortable.
We are return customers and have returned both due to the excellent customer service and outstanding quality mattresses. So pleased to be able to buy these Australian made, top quality products.
Recently purchased a comfort sleep mattress, so comfortable and had the greatest sleep since my old one. Love the fact it’s Aust owned. Thanks again Comfort Sleep.
Recently purchased this brand and had a great experience with the store and the Comfort Sleep bed.
They store we went to was helpful when it came to picking the best bed for my needs. After a month of owning the Comfort Sleep bed I’ve found it great quality and was just what I was after. Will definitely be recommending friends keep an eye out for this brand next time they’re shopping around for a new bed.
An Australian Made Family owned business with 30yrs industry experience. Australias best mattress winner 2011, 2012, 2013, 2015, 2016.