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Added by Jopie, at 01 December 2016
Opening Hours
- Monday 7:30 AM – 5:00 PM
- Tuesday 7:30 AM – 5:00 PM
- Wednesday 7:30 AM – 5:00 PM
- Thursday 7:30 AM – 5:00 PM
- Friday 7:30 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
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13 Reviews
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04 November 2017
I just purchased an ex-demo/service Subaru XV MY17 from David at City Subaru and I have nothing but positive things to say about the experience. From my initial online inquiry to taking delivery of my new car, David stayed in touch and kept me up to date, without being pushy just to get a sale. Very happy with my new car and very happy about the service from David and the other staff at City Subaru.
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01 November 2017
I have recently purchased an Outback (good car) but REGRET buying it from City Subaru.
I was told the car comes with 3 year warranty and I could buy an extra 3 years extended warranty, THE VERY NEXT DAY there is an advert on TV for 5 years FREE warranty.
Come in Spinner !
Thanks a lot Darren in after sales. Be very careful if you deal with these guys
Tried to get these guys to help but they actually said they are just doing their job, nothing we can do just bad luck.
These guys wonder why no one trusts a car salesman..response / report this review -
30 October 2017
I booked my car in for a service and was quoted 300 dollars estimated costs but if I wanted a balance and alignment it would cost an additional 80 dollars. I thought this would be included but I decided too go ahead anyway.
After a few hours I got a call saying my front brakes needed replacing at a cost of $385, power steering fluid $140 and pollen filter $95 which I reluctantly approved.
a couple hours later I get a call saying the front brakes were misquoted and they are actually $850 to which I refused the work. The service guy then told me they would do a do special price of 550 for only partswhich was still ridiculous, so I refused once again and told them to leave the brakes.
30 mins later they call and tell me the work had already been done. So I tell them I'm not paying 550 and the service guy eventually says they will do it at $385 as they should have done originally!
My service is now $1000 so I'm still not that happy especially after this whole mess around but it didn't stop there!
I got into my car and turned it on. I always reset my peak boost and leave it in intelligent mode so I can tell if someone has been thrashing my car as i did when I took it in this time. When I scroll to the gauge it shows 1.19 kpa boost and the car is in sport mode!
When I tell the staff, I am told that they only took my car around the block great so you thrashed my car when it was cold, right after a service.
The service tech tells me he must have accidentally flicked it into sports mode (which is virtually impossible to do) and says the boost gauge must be reading incorrectly I've never heard such rubbish!
To top it all off he says it's weird because he remembers resetting the peak boost after he drove it.why would you need to do that unless you were trying to hide something??!!
Needless to say I am never going back here. I complained and the service manager said they will do the rear brakes at $511 next service but I'm not keen on having my car driven aggressively again. The Irish assistant service manager is a decent guy and i hate to leave negative feedback like this but it was earned in this instance.response / report this review -
13 October 2017
Excellent environment, very friendly and knowledgeable staff. 10/10 would recommend going in for a visit.
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27 September 2017
Excellent service, quick to change my airbags after the product recall
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18 September 2017
Had to collect some touch up paint for a friend's car. As with most manufacturer spare parts, it was a little overpriced - but the service and parts staff were friendly and pleasant, their showroom was small but packed out, clean and plenty of staff were around if you needed something. It is a big car dealership in a small space, but it is close and convenient.
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22 June 2017
I bought a used Forester recently and Kevin was really helpful throughout the process. He even had the car dropped off at my mechanic nearby for an independent inspection which made things a lot easier. This is the third car in our family from City Subaru and we've been happy with all of them!
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17 May 2017
I definitely recommend ROSS. He cared a lot about my Subaru's timing belt and I want to let you all know that has been the best deal. He kept in touch with me while service was going through and updated me the price as well. He is a very nice and polite person, that you know you can trust! Keep going!
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23 March 2017
Serviced my 09 Forester here the last few times. It's always refreshing when you tell them you think something might need replacing but they tell you after it was just a dirty connection when other dealers would have just unnecessarily replaced the part and charged me. It's not the closest dealer to me as I'm NOR but the service, honesty and integrity make up for the journey.
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19 December 2016
They provided adequate information on cars, arranged test drives, answered all questions and was ready to offer financial assistance too. We discovered a better car buying experience with City Subaru. Probably the key is their commitment to serve the customers!
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14 December 2016
We purchased Levorg after an awesome test drive with all the features explained brilliantly through the sales team. They handled the documentation part and we had nothing to do except paying the bill. So many offers and gifts with good warranty period! *Happy us*.
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09 December 2016
Truly the best place to find new arrivals and purchase a car of your choice from so much varieties available! Customer service is fabulous and the staffs working there are skilled and comfortable to speak with. There is financial assistance too!
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08 December 2016
The Salesman David Witts is the best salesman i have ever dealt with! Nothing was too much trouble. He even kept me updated all the way through until delivery and I didn't have to wait too long for my car to arrive either. ! week for my new car is brilliant? Go and see Dave he will give you the best service and deal in Perth!!
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