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About

Centrelink Service Centre is a local government office, located at 68 Reid Promenade, Joondalup WA 6027, Australia. They can be contacted via phone at +61 13 24 68, visit their website findus.humanservices.gov.au for more detailed information.

Location :
68 Reid Promenade, Joondalup WA 6027
Added by Jopie, at 20 October 2015

Opening Hours

  • Monday 8:30 AM – 4:30 PM
  • Tuesday 8:30 AM – 4:30 PM
  • Wednesday 8:30 AM – 4:30 PM
  • Thursday 8:30 AM – 4:30 PM
  • Friday 8:30 AM – 4:30 PM
  • Saturday Closed
  • Sunday Closed

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13 Reviews

  • Magdolna Mb Jarvie
    07 November 2017

    very unprofessional unproductive, treated like haven't got brain's, as if don't have a purpose! terrifying, as poly-tic-ian's get away with murder plus misogynistic misconduct on every level, while we get the raw end of their deal's! very disturbing!

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  • Daniel Petty
    23 September 2017

    These people are nothing but a bunch of useless pencil pushers. I applied for a low income healthcare card, showed them all the necessary documentation and was told that it would be delivered in 2-3 weeks That was back in august. If you wish to know the definition of incompetence. Pay these guys a visit. But make sure to clear your schedule, you'll be waiting in the line for at least an hour.

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  • Rachel Rebeira
    16 August 2017

    Everyone always has some sort of opinion of Centrelink. From my single personal experience at the Joondalup Centre, i can say it's not ALL bad. My wait was only around 30mins, and both ladies that helped with my questions was super helpful.

    Imagine having to deal with people on a daily basis who walk into your work with a negatively biased view of the people that work there. That'd suck.

    Be nice to customer service reps people, and they will be nice to you.

    You're angry at the Gov, not the mother of 4 or single dad that is serving you. 👏🏻

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  • Ryan Rodrigues
    24 February 2017

    Customer Service is terrible. Most of the staff are totally clueless and straight up rude.

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  • Rebecca Southall
    03 February 2017

    MY FIRST TIME THERE VERY EASY AND UNDERSTANDING PEOPLE AND

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  • Louisa Keron
    31 January 2017

    If you want to go to centrelink, you have to clear your day. It does take a long time, but it's different at certain times of the day. When I was there, a woman had to wait for a long time and eventually spent hours finishing the submission. I had to wait two minutes and was done within an hour. Of course, this was with the self-serve. The staff was pretty friendly, but clearly rushed. I think they are just understaffed and overworked.

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  • Chris Norcot
    31 January 2017

    There lucky to get 1 star !
    I was waiting exactly 3 hours and 13 minutes, just to find out why my Oz study was cancelled for no apparent reason. Staff couldn't care less they were laughing having a good time some sent on lunch break as well.
    Absolute embarrassment !!!

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  • Kel Edwards
    31 January 2017

    Terrible place to have to deal with. Lines and wait times are RIDICULOUS!!! There is no parking and street parking is 1 hour Max which makes it a MISSION IMPOSSIBLE!!! When is Perth going to get with the times of the rest of Australia and get some more and decent services. The staff obviously don't care at all and every time I have had to come here just trying to sort out my Maternity there is always a problem & nothing goes smoothly.

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  • Cody Miller
    05 December 2016

    My 8 month pregnant wife wanted to apply for Medicare today, she asked the one of the attendants what she is required to do, This woman told her that she should wait in line with 25 or more people Infront of her..She waited and when her turn came she was told they dnt do Medicare applications at 11am to 1pmI am finding this very unprofessional, should have told her not to wait in the fucked up line..sucks as!!!! Should change their behaviours they get paid to do their job and they act like they dnt want to do it ..do something please !!!!!

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  • Alex Coombes
    02 September 2016

    Tried 4 times to speak to a person. Got hung up on each time and gave up. I'm furious.

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  • Jos Spencer
    18 July 2016

    Horrible, Slow, Always have issues, The workers dont really care

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  • Rex Iti
    22 February 2016

    Worst service ever! Get down there get pushed onto a computer just to be completely ignored for hours then finally spoken to like scum but the old cow preaching preloaded sentences that have nothing to do with the questions of which I was asking her so after 3 hours of this I left still not signed on to centrelink maybe 3x lucky I'll try again later

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  • George Davies
    27 October 2015

    Want to thank for helping me at a time of need. Thumbs up CL

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