About
Location :
Added by Jopie, at 12 August 2016
Opening Hours
- Monday 8:30 AM – 11:00 PM
- Tuesday 8:30 AM – 11:00 PM
- Wednesday 8:30 AM – 11:00 PM
- Thursday 8:30 AM – 11:00 PM
- Friday 8:30 AM – 11:00 PM
- Saturday 9:00 AM – 11:00 PM
- Sunday 9:00 AM – 11:00 PM
Gallery
Add missing information
11 Reviews
-
31 October 2017
I have edited this review as over the last 6 months the service has become sub-standard. One particular pharmacist continues to question my prescriptions and the directions from the doctor. Almost every time I ask for basic over the counter medicines I get the third degree and generally now feel very uncomfortable shopping there.
response / report this review -
05 October 2017
Pharmacist was friendly from the moment I walked through the door. Assistant was very helpful going above and beyond helping me out. Thanks guys
response / report this review -
02 October 2017
Went in last Wednesday and was served by the nicest young man. I believe his name was Adem. He was very informative, gave me 100% attention and was lovely which is exactly what you need when you have been home sick all day. Would recommend and re visit. This is the meaning of customer service people!!
response / report this review -
31 July 2017
Poor service, extremely rude staff. The older lady gave me the wrong information then when I looked online on the products website to confirm what I was trying to explain, the lady walked off on me before I finished explaining what the product information online said. Well done! Way to make your customers feel valued.
response / report this review -
18 July 2017
Not family friendly. Went there with a sick baby and a three-year old. When I was told a script would take five minutes my child sat down quietly on the step inside the front door. As this blocked the way, I moved him to the back of the shop but he, being three, wanted to explore the shop contents. Trying on sunglasses, picking up bandages, checking out eye-level medication, etc. Because this is kind of hard to manage when carrying a sick baby, I took him back to the front of the shop and sat him down on the step to one side of the door so we would not be in the way. He sat here quietly until we were told to move. That is such a small thing, but with a sick baby one who had been sick over night. When kids are sick overnight you don't get much sleep. Neither do they. This is what being sick is about and why we go to the doctor and then to the pharmacy to sort out. So a sick baby and a tired, inquisitive child in a pharmacy and there's one place where the child can sit and be happy and quiet for five minutes and then we are told that we are not allowed to sit there. I've got to say, there are some pretty bad examples of customer service in Canberra's pharmacies, so I limit my patronage to a handful. Until today O'Conner was one of them. I will warn my friends, particularly those with kids with special needs, that O'Connor does not make kids welcome.
response / report this review -
21 April 2017
Excellent service. The pharmacists are motivated to inform and help you, and the staff are friendly and helpful. I am here frequently to fill prescriptions and I would not rather go somewhere else.
response / report this review -
20 March 2017
It has really good service, they are really helpful and know what they are doing. They have good stock and have a lot of things
response / report this review -
20 March 2017
The staff are great!
response / report this review -
04 February 2017
Open late - great staff
response / report this review -
03 January 2017
Great hours, decent prices and range of products.
response / report this review -
19 August 2016
Great service, Mark the pharmacist will stop what he is doing to make sure you get the right product and advice. Highly recommended.
response / report this review
