I wait 1h and 45min for a test drive. Bad experience. I made booking for this with 3 days before. I don't receive a call for apologize. Never i don't recommend this shop from Canberra.
Wow. It has definitely expanded and presents quite a dynamic persona. Great range of machines but do miss the coffee shop.
I bought a second hand 2012 softail off Tom & it was discussed that a Genuine bike cover was to be thrown in the deal.. Thinking being a Harley shop it would be a Harley cover but 6 weeks later a cheap $40 non HD cover turns up. Its still sitting on my garage shelf l might throw it at Tom if l see him. Tried to talk to Tom about it wouldn't return my call. This is after spending over $3000 there since l bought the bike on geniune HD parts & clothing
I love my bike, Leigh in parts is a legend & everyone else is great. l also got a good deal on comprehensive insurance before l rode away, but l have NO time for Tom left a bad taste in my mouth.
Great service, knowledgeable staff, great selection of bikes and a top team. I have been a customer there for almost 10 years. Need spares / new accessories for the Harley, speak to Leigh, genuine guy, top advice and exceptional service. The manager John is very approachable and there to help. Pete , a highly respected mechanic runs the service section.
They have been working really hard to improve the customer experience.
Check them out, you'll be surprised
My visit was a good experience due to the friendly staff in spare parts who fitted a new side stand spring, staff in the cafe and apparel. Purchased the obligatory dealership tee shirt at a good price.
Tom tried to sell me a bike that was already sold to someone else, then tried to sell me an import heritage for more per fortnight than i picked up a new one at a dealer with the same inventory. even when talking about buying a new one in canberra, the quote was 3k more than i picked an exactly the same model somewhere else. your service manager is a champ though, he is great. this review is no reflection on him.
Great selection of motorbikes and friendly and helpful staff. Love the café as you can grab a coffee and think over what you want to buy. Biggest Harley-Davidson shop I have been in. Must stop by if you are interested in motorbikes.
Great place to get your next Harley & service is good
Awesome store friendly staff and you can even get a coffee
My experiences with them have been nothing but good, the sales process was very quick and the staff where very helpful in finding a bike, getting it shipped down, and getting my financing moving.
After receiving the bike, I then paid for my exhaust and bars to be ordered in and also paid for a couple hours of labour, and on the day was very happy to see that I actually had left over money at the end of it.
The staff have been nothing but helpful so far.