Australia Post - Rouse Hill Town Centre LPO

Location :

Shop 164a/10-14 Market Ln, Rouse Hill NSW 2155
Added by Jopie, at 24 April 2017

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• Anonymous

  29 April 2023

  I always hate having to cone here.
  
  Staff are not friendly, long queues
  
  No rapport with their customers.
  
  I use the post-office outside whenever I can.

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• Anonymous

  03 April 2023

  Last Saturday, I visited to Rouse hill Post office to renew my son’s passport renewal we completed all the paper work and requested her to check the documents but she showed her very rude behaviour and ordered us to amend some points and today when we returned with the documents she showed us some different points and very arrogantly started to crossed whole pages and act very rudely. She was an Indian background lady who doesn’t know how to talk to and act with normal person. Never recommend anyone to go there to be humiliated. Very unhappy customer. Should be 0 review

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• Anonymous

  03 April 2023

  The staff there thinks they know everything and are always correct. Took a renewal passport application for my daughter and was told the pictures don't meet the requirements and refused to process. The lady showed to what seemed like the manager or owner and he said the same. The pictures were taken and processed by a company that does this day in day out.
  Went to another post office in the area and no issues with the pictures, lodged and received the passport today.
  Never ever to return to this branch!

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• Anonymous

  04 February 2023

  Not even inside the post office.. slow and not reliable. I ordered to parcel box, they asked to pick up instead.. so much for express postage.

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• Anonymous

  11 June 2022

  I found the staff here to be super helpful with getting our passports done. They were friendly, courteous, and explained everything very clearly from the outset. They were quick, efficient and really great with all the questions that we had. They even squeezed in our appointment after they had closed so that we could get all the kids sorted out. Best service I’ve actually ever had at a post office. Not sure how other people have had such a different experience based on these reviews, but here’s a hot tip; The people that work here are human too. So instead of treating them like they owe you something, show them a bit of respect, follow their instructions and you will probably get the service you’re looking.

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• Anonymous

  12 October 2017

  Lovely woman that worked there saved me from falling victim to a scam, thankyou for the great service!

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• Anonymous

  01 May 2017

  Can get busy and a bit of a wait however service is good

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