Name: Anaconda Innaloo
Address: 10/401 Scarborough Beach Rd, Innaloo WA 6018, Australia, AU
Telephone: +61 8 9446 9886

Anaconda Innaloo is a bicycle store, located at 10/401 Scarborough Beach Rd, Innaloo WA 6018, Australia. They can be contacted via phone at +61 8 9446 9886, visit their website www.anacondastores.com for more detailed information.

Location :

10/401 Scarborough Beach Rd, Innaloo WA 6018

Contacts :

Added by Jopie, at 08 June 2016

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 5:00 PM
Sunday 11:00 AM – 5:00 PM

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Glenn D

30 September 2017

Terrible service. They made a mistake at checkout & left me waiting in a queue for 15 minutes to fix while another staff person walked around eating twisties
Steve B

20 September 2017

Store is really nicely presented. Staff working there look like they are 14 straight out of high school. Some were extremely unhelpful as they had no idea about half the staff in the store.
Peter McGuiness

19 September 2017

Staff are really helpful.
There is a huge range of outdoor gear here.
You can pick up some bargains on sale items
Really good quality brands ranging in price.
Would recommend a brouse through here.
Matthew Giumelli

02 July 2017

Had a really good experience, great guy helped me choose a new swag, impressed that the staff can handle such a large store. Good job guys.
Shaw Goh

23 March 2017

Worst customer service. Rude and breaks the law regarding refund

I bought a pair of Denali Hiking Poles from Anaconda in December. As I am a Adventure Club Member, and they had asked me for my membership details, I threw away the receipt.

Used these Danali Poles (Which is Anaconda's own brand), and on the 3rd day of use, one of them would no longer lock. The sticks are also a lousy product!

In March, I took them back together with everything they came with (all the plastic bits and even the original tag!). They are in as new condition as had only been used for 3 days.

The first guy to serve me said he has to get another person to look at the sticks. Even though the whole store looks very quiet, it took that guy (Joshua) 15 minutes to turn up at the counter. His straight up cocky attitude was apparent. He played around with the stick for about 10 minutes, and then asked for receipt. I told him I bought it under my club number, so it would be on his system.

After more time wasting, he asked another staff to check for the receipt. She apparently has to go away to a different computer to check. Another 10 minutes later, she comes back with the summary of my purchases showing this purchase.
Joshua then proceeds to say "We cannot give you a refund, but can only give it by a gift card". At this point, I told him about the law which says he must refund the faulty item. After some arguing, he says he will call the manager over.
I was flabbergasted that the manager also refuses a refund!
Pieter G888

07 February 2017

Good range of fitness products, and once you chase staff down they are very helpful; where I mixed in-store products and online to get the sale clearance prices. Non-sale products can be pricey .
Lee Clissold

14 December 2016

I personally went into the store and ordered 30 Camelbak cleaning kits in early November. I was advised that the order would be placed and someone from the store would be in contact with me when they arrived. I waited, and waited, and waited.In mid November I contacted the store and asked as to the status of my order. I was advised that the order was due in on the 1st December, and that someone from the store would contact me. I waited, and waited, and waited..Today, Wednesday 14th December I again contacted the store and was told that my kits were still on order. Really. After 6 weeks!!!! And thanks for letting me know. Thank goodness I didn't pay for them upfront!! I always look to purchase direct from the store rather than buying online as I want to support our retailers. Unfortunately on this occasion the staff at Anaconda Innaloo have shown themselves to be unworthy of my support. Avoid!
Note: I am only giving them 1 star as this seems to be a requirement for posting my comment. It is actually a zero from me!!
Lee Clissold
Andrew Turner

29 November 2016

Huge store Massive range and great prices.
Sophie De Peretti

15 June 2016

Massive store with lots of choice. But a bit pricey. Good when it's sales time. Great range of gear for camping.