Ace Airport Parking

Location :

189 S Centre Rd, Tullamarine VIC 3043
Added by Jopie, at 16 October 2016

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• Michelle C

  05 November 2017

  Convenient secure parking near the airport. Drop off and pick up shuttles are quick and easy. Can get busy at peak times so make sure you allow enough time to get to the airport.

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• Alan Taylor

  29 October 2017

  Very pleasant to deal with, providing excellent and friendly staff. I am about to use their valet parking service for the fourth time and find it to be exactly as stated and provides quick access to the airport with minimal delay at their premises. Its a pity that Melbourne Airport doesn't allow them to drop off at terminals 3 & 4 and to start treating budget airlines with the same service as the rest!

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• TheGreenKangaroo Kangaroo

  23 October 2017

  Dropping off the car, one guy was very crabby, which was not welcomed, considering I had to get up at 4am to get to the airport early. Signage on where to park was also unclear. Coming back service was good and fast, although there seemed to be some confusion on how to get out. I was not given a ticket and the gate had to be opened manually. Not sure what the normal procedure is as this is my first time to use the service. Understand the bar code is scanned to get out as well, but that sheet was retained by the office staff when I entered.

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• Greg Skowronek

  19 October 2017

  Thanks for taking away the hassle of parking your car at the airport.
  The shuttle service is quick and efficient, the staff attentive and the prices competitive.
  When I returned to find my car had a flat, the staff Ace Airport Parking offered to assist to get me back on the road again.
  Will definitely use again.

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• Mirel Youssef

  31 August 2017

  Had a horrible experience particularly with management. Lack of empathy by staff or a willingness to help. Wasted our time when we arrived because of issues with our baby being younger than 6 months. I had read previous reviewed where they offer to use your car to drive you to airport and then return to park it for you. Instead, time was wasted with staff and lack of communication between them. My husband barely made it on time for check in at the airport and the driver knew such but insisted to drop him off further than terminal entry. No assistance with where to park the car and given the urgency of everything (we had arrived early but didn't expect to be stuffed around for more than 30 mins!!!) no one offered to pick him up from parking spot. We know all this because when we came to collect the car, a different manager apologized and reported such should've been done by staff.
  Even to collect our car, our booking states we had a toddler yet they arrive without a seat and left us waiting outside in the cold weather till another buss arrived with a seat. Different companies I've used previously never gave us this much grief. We tried them out because their prices were competitive and reviews appeared good. After our horrible experience, we've warned family and friends and won't be using them again.
  
  On a side note, after the apologies, we were advised an operational manager would contact us. It's been.4 days and nothing.

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• Hoa Le

  12 December 2016

  Fantastic customer service. Tiger cancelled our flight and moved us to a much later one. Ace employees allowed us to take our car out and come back for the later flight with no additional charge. We were very impressed by their understanding.

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• KAt HOng

  05 December 2016

  Too easy. Will never park at the airport again..unless I'm running late:)
  So glad I found you and was really impressed by the helpful staff at every stage of the experience. Thanks.

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• David Crockett

  21 November 2016

  Great service and pricing. One of the few places that let you park undercover and let you take your keys with you and do so at a very competitive rate.

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• Andrew Coles

  14 November 2016

  Ace!! You guys made our holiday Super smooth from start to finish. We were rushing from work to the airport for a midnight flight. One of my colleagues suggested we try you out. We booked in the car on our way and things couldn't have been smoother.
  
  On our return your driver was really friendly asking about our holiday and reccomeded a few places we will have to visit in Tassie!!
  
  Thanks again, next adventure overseas will see you guys on the way :)/

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• Derek Dinh

  23 October 2016

  I have used ACE Airport Parking for several times now.
  Economic option for airport parking, pretty much always the cheapest option to park at Tullamarine Airport.
  Online booking is easy, getting ticket and parking in is convenient enough, and the shuttle bus runs quite frequently (usually takes less than 10mins to arrive at the terminal).
  Friendly staff and pickup has been nice and easy, did not have to wait more than 10mins to get picked up.
  Overall this service is highly recommended!

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