The surroundings and infrastructure are amazing. Unfortunately they don’t invest in maintenance and the service at the restaurant and pool are really poor. A shame for such a hotel
Beautiful hotel! Good comfy rooms, nice bathrooms. Excellent food at the restaurant, for breakfast and meals. Nice gym and very nice pools.
Pretty place but expensive and the food was normal
Food is awful and service in the restaurant is really upalling! They took 40 minutes to bring a terrible hamburger with package fries, and the restaurant was practically empty. Incredible that it is a 5 star hotel. The only good thing are the rooms that are spacious, the bed and the bathroom.
Great hotel! Amazing rooms and food.
Perfect place for business convention. I did not lodge there privately.
great space
The place and the staff are amazing.
The bedrooms are impeccable and the breakfast has a lot of options.
The surrounding area is lovely and the pool area really comfortable.
Nice hotel to spend a couple of days for relax and fun. Good out-door activities like kayak, tennis, walking paths trough the parks. Great gaming room as well!
We are on a family holidays for the weekend and we have tried most amenities and offerings from spa, pools, kids room, games area, and mote expecting outstanding service and we received way below standard service.
Also cleanness of spa was poor, pool with lots of guest hair, not very clean at all, or could be done much better, jets on the paid pool area jets did jot work and had to request to be reset, bowling game failing all the time, drinks crazy expensive and the few reasonable were out, so you only could buy what they want to.
We came expecting a lot more service and quality.
Very nice hotel outside of BA, Rooms and facilities are great although rooms are missing basic features like coffee makers. Pool is nice but unheated. Also has kayaking available.
Food was not great and probably the main reason it did not receive 5 stars, breakfast was a decent yet nothing special buffet, lunch burger was abismal, room service was also just okay.
Be forewarned a EZE airport transfer will cost $1350.