After reading the reviews about the processing time the previous day, I went prepared and reached by 7:30 Am in the morning. I was surprised totally as I was able to park in one of the free spaces right in front of the building at that time and I was the 2nd person waiting. By 7:50 most of the staffs were reached and by 8 exact my number was called. Got everything done in 20 mins. Just make sure you have all the documents mentioned in their website including any originals if mentioned.
Document : Dependents Sponsor Affidavit
Payment : Card (2 Percent extra and don't expect any change if you give them cash )
Delivery : By courier
I would only give 4 stars, but the extra one is to make up for their negative reviews
I have applied for authenticity for my certification since 2 months,neither I am able to contact them through the customer care number or whatsaapp number given in the site, nor I get any updates from their side. The only thing I am left with is the printed bill. No SMS or email. They are still accepting only cash.
Very organized and quick. You can feel their experience with their swift work. Go through the website and carry all the mentioned documents for the service you need. Otherwise you may end up going back for the required documents.
The phone contact service is currently abysmal and needs to be improved. Either no one responds to the phone or one is unable to get thru the ONE listed number despite trying continuously for hours. This is a "service related" organization and management should realize that these offices only function due to its customers. Customer service should be improved, phones should be attended to and most importantly staff should be information and polite. Please add more phones!
Hi.
I went to have a power of attorney signed .
If you go at 7.30 am sharp get a token and have all documents ready as they say in website, everything is smooth.
I got mine sorted in less than 30 minutes once you enter office at 8.00 am.
The staff working are courteous, informative and doing the best they can.
Special thanks to officer sitting in counter number 1 on 14/2/2021. I got my documents in post next day.
One star less due to difficulty in maintaining social distancing in office.
Not good service, had to wait for 3 hours for certificate, staff not articulate to explain, poor cus toner service
Applied for genuineness n waited for one year in which been there 3 times n they said check with ur university. Went to Indian consulate to find out that d certificate arrived in one month. IVS says we don't have u must have got it we don't have any data if it was receivers or not. Duhhh 😳. Going to apply for second time today as it's d only option.
If it zero then i happily to give .. worst experice ever in life ..took 5 hrs to get my document attested .IVS u should learn from reviews ateast increase the manpower and use some technology to ease ur work. 3hrs waiting to submit docs and 2 hrs waiting for collecting docs. Very sad part tat IVS GLOBAL representing INDIAN CONSULATE.
Actually not even 1 star. Terrible experience. First of all no card payment. And the nearest cash machine is 10mins drive away. Secondly their fee and processes changes almost everytime. You can never go with an experience coz eveytime is like new. Staff especially one is very moody, almost everytime. Places like these don't align with the vision of smart Dubai.
2018FEB15. Waiting for 5 hours to get an attestation. No replies to status queries. Need to have an SLA. Too much time wasted. There is a huge crowd and man hours wasted. Processes to be reengineered for a timely service. Increasing staff is an option to look into.
If only I could give -5 rating. The staff is dead slow and no idea of any info asked. Pathetic service.
Good Service. There is rush.. i have wait 30min for my turn Not Accepting Cards only cash
Excellent customer service from Nisha even though I arrived right before closing time. Attesting company docs cost approx AED203 per document and photocopies AED1 per page as of December 2017.
Terrible. Have been trying to contact them over phone for 3 days now. No one ever picks up. Will lodge a formal complaint about their pathetic services , with embassy and Ministry.
Amazing service ,If you go early you will be cleared early .There may some times be rush ,but the service i received was fast and quick .
8:30AM applied for NOC and by 9:30 to 10AM I got it .
Very quick and cooperative staff, Great experience! Attention users, to finish your documentation the earliest need to be at the place prior 1 hour.
Excellent customer service. Speedy transactions. Best to visit is early in the morning around 8am when they open, later it does get crowded in here and some reason transactions seems to happen slower than expected.
Great service A bit slow, but way better than dealing with Indian embassy!
All phones are dead, no answer, no customer care, 100% worst service. if there is a zero star i would have given it.
BAD EXPERIENCE - I AM HOLDING AL AIN VISA AND IVS DUBAI COUNTER REFUSED TO ACCEPT MY APPLICATION FOR ATTESTATION CITING RESIDENCE ISSUE FOR WHICH I HAD TO TRAVEL FROM DUBAI TO ABUDHABI TO GET IT ATTESTED - THEY SHOULD NOTIFY THIS IN THEIR WEBSITE STATING AL AIN AND ABUDHABI VISA HOLDER SHOULD GO TO RESPECTIVE AREAS
Why dont you guys keep the ivs global contact number dead all the time .? What is someone wants to know about some attestation process over the phone ? I will report that u guys have kept the landline disconnected all the time.
I donno why so many negative reviews. Reached there aroud 7.30 am and completed the formalities by 8.30 am. Staffs were friendly and helpful. If you are planning to send the doc to India, do it from IVS itself it will save the 2 hrs wait for the attested doc. Photocopy, typing, studio facilities available at the center.
In my experience with IVS, the service was good. But make sure your place in the queue between 7 – to 8 AM. My case was, to make a very special affidavit. The receptionist listened me very carefully and guided to an officer called “Thanzeer”. His service was more than excellent, a professional & helpful gentleman. But need more improvement & professionalism in the whole system.
My experience at IVS Global was great. I think the trick is getting there early in the morning. They open at 8 and I got there exactly at 7. That meant I was the second person in queue. Enjoyed watching some Netflix and at 8 got in and was done by 8:07. The receptionist are like info machines handing out information at rapid pace. Help them out by knowing what you want. You can photo copy documents here as well and they have a facility to click photos. However as a rule of thumb, carry copies of everything. Once done my papers were available for collection in 2 hours. Remember if you get there at 8, you have quite a wait. Do the calculations, come in early and get done in an hour or come in later in the day and waste your whole morning.
Are these people for real.
They never pick up the phone.
Indian Consulate should stop referring people to them.
Just came back from their office in Dubai.
To attest my signature on a statement they asked me to first go to the
US consulate and get my passport attested. Has anyone heard something like this.
Some fat ancient woman and a young scared girl are there to waste people's time.
Stupidity has no limit with these people.