RAKBANK Dubai Investment Park Branch 1

Location :

Investment Park 1, Branch located at the greens community village, DIP 1 - Green Community Village - Dubai - United Arab Emirates
Added by Jopie, at 21 June 2017

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• Xini Wei

  03 February 2020

  Worst bank experience ever. We tried to get another credit card as an existing customer - it took a month to get a card and it spells both me and my husbands name wrong. Everyone tried to find excuse and couldn’t fix anything.

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• Copper Kettle

  10 December 2019

  This is the worst of the worst bank and branch in UAE, staff have no clue with they are doing not to mention the bad service,
  Staff doing the work on computer but customers waiting. Its near to 2 hrs for waiting to my token number for applying cheque book.
  No Customerservice at all.

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• Panchal Nilesh

  01 September 2019

  It’s in green community. Cool and quiet place. Staff are courteous.
  Most of the banking needs possible here.

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• Thiru Arasu

  26 May 2019

  Very very very worst service. My kind request to all please do not visit DIP Branch, I got a clearance amount from my previous company, they hold all my money, When I visited DIP branch they told me to submit new company visa, once you submitted we will release all your hold amount, I have submitted all my documents 45 days ago but until today they did not release my hold amount, Always giving excuse. No proper reply. It is really very disappointing that bank is taking so much time for this issues

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• Sharif Ahamed

  08 May 2019

  I was disappointed when I approach to withdrawn cash AED 19000/- through teller
  The teller representative reply suddenly I don’t have 19000 thousand ..
  I know there is money but the way of reply.. They should be undergone for the training about the proper communication with customer ..

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• Sree Priya

  28 April 2019

  Very very very worst service. Peoples dont goto DIP branch. No proper customer service. No proper reply. Shouting at customers if we ask any clarification. Ask us to go before the work end. I have given one star because I couldn't give less than that. We came at 8 and till in bank(1.45 pm) still they are not giving proper response

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• Dalia Dik

  20 February 2019

  The service is bad and slow .. the branch is not busy at all and you still have to wait so long ..

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• Rafael Torres

  07 September 2018

  so disappointed with the banking service of this bank in regards of processing with my personal loan. it has been more than a month and a lots of excuses, mistakes commited while processing my loan.

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• Ansarullah Dawood Ansari

  25 April 2018

  Free parking is good facility😃😃

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• Agims Msayed

  17 April 2018

  I am very much disappointed with the poor customer service of rak bank counter no.1 in Dip1 @17 -03-18
  For your kind attention please appoint some good candidates for your customer service team to lead the customers in a good manner.

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• Jinsu Manghat

  17 April 2018

  Poor service @ counter no 1please don't prefer diz branch..

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• Prakash Parmar

  05 April 2018

  Think Twice before dealing with this bank. They are so system Bound that when a genuine issue occurs (Which was not foreseen by them), they simply cannot get around to address it. Leaving us clients in the limbo. Its been 3 months, they have not been able to resolve my Login credential problems. The last application i made to reissue My login credentials & password got me credentials for the wrong user. The Password comes in a sealed envelope with 'Stone age' Dotmatric printing of extremely poor quality, (I showed the password to the bank manager, even he could not read it!!!!!) RM kept messing up, then the head of RM division promised that he will assign someone who is efficient, took 2 months for them to assign me a new RM. We have 6 accounts with them, hence we would appreciate if issues are resolved amicably & promptly.

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• RONY Mathew

  30 January 2018

  Good service

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• Chadi Nassar

  02 July 2017

  ATM 24/24. Near Dip

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• Sajeer Sulaiman

  28 June 2017

  Parking available, BRANCH & 24HRS CDM MACHINE.

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