Consulat général de France à Dubai / French General Consulate in Dubai
Habtoor Business Tower - 32th Floor - Dubai Marina - Dubai - United Arab EmiratesAbout
Location :
Added by Jopie, at 05 July 2016
Opening Hours
- Monday 8:30 AM – 1:00 PM
- Tuesday 8:30 AM – 1:00 PM
- Wednesday 8:30 AM – 1:00 PM
- Thursday 8:30 AM – 1:00 PM
- Friday Closed
- Saturday Closed
- Sunday 8:30 AM – 1:00 PM
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13 Reviews
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16 April 2018
legalised the document issuied from france
good and fast serviceresponse / report this review -
13 April 2018
If I could make negative 5 stars, it would be better match. These people don't care about anyone who use the consulate service of this country. No information, no support, no update, nothing. I had to cancel educational trip for my 8 yr old daughter, even having official invitation from Paris. Waiting for visa 4 weeks and lost a lot of money. Shame!
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10 January 2018
Extremely unfriendly, the lady that answered the phone told me she is very busy and just hang up the phone?!!! Very bad experience
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20 November 2017
Inefficient and unhelpful receptionist. The guy sits there and offers no solution to a simple problem. It's on the website is his favourite catch phrase. The result is another appointment in 2 weeks. L'inefficacité à la française.
So, 2 weeks have passed and there we go again. I stood for a few minutes in front of the receptionist who kept on talking to her colleague before greeting me. Good start. The person after me who came for his passport was told that the photos he brought are not acceptable because the background must be grey or light blue and not white. This is the exact problem I had 2 weeks ago. I got the passport sorted, and heard the lady behind me being told that she came for nothing because the photos she brought had the wrong background colour. 2 people sent back in 20 minutes I asked the lady why they do not have a camera on the premises like in other consulates and I was told that they had it but stopped using it because it took too long to use. I said that they seem to send a lot of people away because of the photos. I was nicely told that people should look at the website and stop being assisted. How lovelyresponse / report this review -
01 November 2017
Inefficient and unhelpful receptionist. The guy sits there and offers no solution to a simple problem. It's on the website is his favourite catch phrase. The result is another appointment in 2 weeks. L'inefficacité à la française.
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05 October 2017
What an atrocious and terrible staff. Rude attitude and will not listen to what you say so long as they have spoken their part. Mind you this has nothing to do with visa/passport procedures.
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20 July 2017
I had applied for a schengen visa a couple of days ago due to personal issues, I had to request my passport to be returned as I needed to travel urgently VFS global told me they would require 2 working days to do so therefore i approached the consulate directly.. not only were they very well mannered, they took my case up immediately I requested for my application to not be cancelled and only be halted until I get back and resubmit the passport to them they agreed to it after I provided proof of my situation
Thank you very much for your cooperation and support Apparently the French government have chosen apt personnel to represent their country in UAE! :)response / report this review -
09 July 2017
Dont expect them to be polite to you.
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02 May 2017
the person didnt even give me a chance to speak and told me all information on the website, very rude service
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09 February 2017
Really disappointed..
I had an appointment for a passport renewal, a vote by proxy, and to register to the list of French living abroad.
Passport: After a full morning spent gathering the required documents, rushing to the Mall to do proper ID pictures, I arrived unfortunately (my bad) 16 min late, and was met by a "Sorry, appointments are 20 min only, you will have to reschedule" whereas the person after me was clearly not here yet.
Registration: According to the website, if you have a problem with the online form, you can fill the forms manually, and register at the consulate provided that you have all required document. I was simply answered "No sorry we don't do offline registration you have to do it online", again, no negotiation whatsoever.
Proxy: I gave them the online official form that I found on the website. But for a reason that neither me nor anyone can explain, they made me fill out the EXACT same form (literally identical) on paper, manually, so that they can type the information afterwards. (We all lose 10 minutes on the way)
The service is bad, no flexibility at all, and a I felt a lot of close mindedness. Honestly, if this is the facade that foreigners see of our country, no wonder we have such a bad reputation.
We expatriates come to the consulate also to have a few minutes making us feel like home again, and in this case, I have hardly ever felt so far from home and unwelcome.
Hope that you will read this at some point, and take actions, because it's the 3rd time in a year that I come, and I am sad to have to post the first bad review of my life about services provided by my beloved country.
Best,
Raphaelresponse / report this review -
27 November 2016
Rude and not helpful with their own citizen
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07 October 2016
Very nice people
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12 July 2016
Terrible service. Rude people, never pick up the phone, never on time. They treat foreigners even worse. Who do they think they are ?
These people are a shame.response / report this review
