Name: Fast Rent A Car - Al Kuthban Bldg, Sheikh Zayed Road
Address: Noor Bank Metro Station, Near Volkswagen Showroom - Sheikh Zayed Road - Ø§ÙÙÙØ² - Ø¯Ø¨Ù - United Arab Emirates, AE
Telephone: +971 4 338 7171

Fast Rent A Car - Al Kuthban Bldg, Sheikh Zayed Road is a car rental, located at Noor Bank Metro Station, Near Volkswagen Showroom - Sheikh Zayed Road - القوز - دبي - United Arab Emirates. They can be contacted via phone at +971 4 338 7171, visit their website www.fastuae.com for more detailed information.

Location :

Noor Bank Metro Station, Near Volkswagen Showroom - Sheikh Zayed Road - القوز - دبي - United Arab Emirates

Contacts :

Added by Jopie, at 12 September 2016

Monday 8:00 AM – 8:00 PM
Tuesday 8:00 AM – 8:00 PM
Wednesday 8:00 AM – 8:00 PM
Thursday 8:00 AM – 8:00 PM
Friday Closed
Saturday 8:00 AM – 8:00 PM
Sunday 8:00 AM – 8:00 PM

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Houssien Ali

19 May 2020

No one replying and it's a very bad service, even the security deposit they makes it as a normal payment not hold on the credit card.
Now i don't need your car I need someone to come pick it and return my security amount.
**Advise to all never try this rental they have the worst service ever, they didn't return deposit.
Aniket Erande

25 February 2020

I recently rented an MPV, a Kia Carnival, from Fast to show visiting family around the UAE. The front desk staff came across as extremely helpful, first when explaining the options and then with the rental process. There were no surprises either when it came to payment. The vehicle itself, while decidedly showing its age, was nevertheless well maintained.
Gobinath Ariyalingam

25 February 2020

Excellent and prompt customer service. A truly professional car rental company. Cars are in up-to-date condition. In case of emergency, the response from the team is quick, And special thanks to JOSEPH for the excellent service with friendly manner and responding every time
Thanks Again
Moataz

23 December 2019

Great experience and superb service especially from Nabil Khan from alqouz office. He was always available when needed and helpful throughout my experience. I shall definitely rent only from fast cars. Keep it up.
Kleenz MC

21 January 2018

Extremely high prices and low quality service.
Imraan Dudhia

08 November 2017

Absolutely pathetic service, zero care for the customer, ignored all my issues, lied to me many times. I have zero trust in them and am paying to service my rental myself, as I do not believe they would bother ensuring the job was done properly and the cars were safe to use.

STAY AWAY.
Mohammed Hamze

23 October 2017

Poorest service i have ever deal with, They didn't get me and pick the car. i had to drive there and leave by taxi! Plus they took 1000 dhs deposit cash and no one mentioned on taking the car that these 1000 dhs will stay with them for more 30days!!!!!!!!! Poor very poor and unprofessional
Sudha Rani

14 September 2017

Giving old bad condition cars. while pickup they won't check properly while dropping they will check pin to pin and tried to charge customer s. Cheating people don't go to them. And there service is too bad.
KUMAR SWAMY NISSANI

13 September 2017

the key which I got from driver was damaged earlier. which i was not aware. someone sticked the key cap by glue and it was without any effort the cap was opening by itself.(pictures attached fyi)

on 28th aug i took car from sharjah airport I got the started (turned on) car by driver in morning. I just drive it to my office and parked it in parking area and in evening when I entered parking area I removed the car key from my pocket during that time I noticed the key cap came opened I thought it is just a normal key, and put it back cap and tried to start car but it didn't start at all then immediately I called for help. I was not aware of any chip inside the car key untill alquoz replacement driver tells me. and that ediot was not giving car untill i sign those papers saying it is my mistake. then I wrote down in that papers it is not my mistake and signed because its almost 10.30 I need to return to home.

pictures show clearly the screw remains in key by dried glue and key cap doesn't have any positive locking. Any how they can check key by themself physicaly how easily the keycap opens from key. The same thing I told.

but these people were very harsh/rude and they told they cant do any help and charged me back with 650 dhs for chip missing.

that too they don't have any decision making people giving different number of names/ph numbers and even they were fighting between themselves saying different branch has charged we don't want to do with that very irresponsible persons
Nanda Kumar

30 August 2017

The worst customer service you can ever find in Dubai. The lady Rachelle in the reception treat you like a dog. I was a long time customer for them , been using their service for almost 12 months . But when I went to return my car , they charged me 200 AED without any valuable reason .
After reading all the reviews , I came to know that they do this to all their customers. HORRIBLE SERVICE. NEVER AGAIN.

Now, more than 1 month over they don't want to give my deposit money back . No proper answer either . VERY FRUSTRATING
Mohamed Hosafy

13 August 2017

Worst service ever!! car broke down after 3 hours/less than 100km, terrible inspection.

Called service more than 10 times, spoke with senior managers, went to the office, they never call back like they say they will.

I requested to leave them the broken car and get a refund (after deductibles) but they still want to charge for the whole month :(((
Umair Mohsin

15 April 2017

Horrible experience. I am waiting for police report for a dot on the screen. At first they said it was a scratch then when i said "what is a scratch" they said it is a dot. It is smaller than an eyelash in thickness, does not go from outside to inside of the windshield. Nothing but figment of their imagination. I cant even get it in a picture. I told them to contact the branch that rented me the car. They cannot even capture it in a picture. Horrible service.Josef the manager is pathetic, scrambling from one lie to another just to make a point. We went from big scratch to big dot and now a small dot to no such thing as big or small because it will expand in heat. When I looked it up and showed them that when the dot only appears on the outside it does not pass through, it will not expand. Then another set of lies that this is not a dot it is a scratch. Looks to be normal way of doing business for them. The sad thing is i saw it and even asked the guy renting if it is a scratch or something on the screen and he i both looked closely and thought it was a bug or something.

Update: police came laughed and refused to make a police report. Now they want to charge me 2500 dirham to cover the damage because I didnt buy premium insurance. Scammers. Stay away.
Mark Maran

27 March 2017

Guys. Worst company ever. Left me stranded at Dubai airport and had no care in the world. Don't use them. Beat use someone like Budget. Little more expensive but service is great.
Mudassar

20 December 2016

Worst customer service.i collected a car from Airport which was 2013 model, driver told me that i have only few minutes to check the car otherwise airport parking fee will have to pay so i took the car just checking the exterior etc. and later i realized its overall condition is extremely poor and smelly from insider.

i decided to return it back just after second day and went to handover to their Sheikh Zayed Road office then they checked and asked about every minor interior starches how this happen and so on like i have been driving this card from last three years.

Afterwards, the process started to release the blocked amount against my credit card..its still going on since last 40 days

Very big no to them for next timewill prefer to pay little bit extra for peace of mind.
Mohammed Tahboub

13 November 2016

Possibly the worst customer experience ever. I was a long time customer (2 years) and had a billing issue with Fast. I have been working on resolving it for the last month with no resolution in sight.

Communication is abhorrent. I would recommend paying a little extra and renting from better established operators.
Mohsin Khan

19 September 2016

Competitive rates. Wide range of cars. Friendly staff. Value for money