Listing says they are open until 7 PM, called another branch to confirm but when I arrived at 6:30 PM they were locked tight with the lights off.
After 2 months still chasing them for my refund. Awful service don't use.
لعن الله والدينكم نصابين حراميه خصمتو من رصيدي بعد ما سلمتكم السيارة 60 درهم بدون وجه حق ولا طلب اذن مني يا كلاب
اسوء مكتب تاجير ممكن تتعامل معه اذ ان كل التعامل معهم كذب بكذب
استلمت السيارة منهم بعد 3 ساعات في مطار دبي وعند التسليم تحتاج ساعتان
بعد سفري تم خصم مبالغ من بطاقتي بدون اي وجه حق
BOOKING REFERENCE : 80164052
WORST CAR RENTAL IN DUBAI. I booked for a Mitsubishi lancer for 4 days though Atlas Car rentals, and their client happened to be this company. As per their website they had 2 counters in terminal 1 and terminal 3. I went to terminal 3 and checked, they do not have any counter or office there and i had to walk to terminal 1. Once the payment was done, they informed me they do not have mitsubishi lancer, they have only a Attrage which is smaller car compared to Lancer. I did not have an option, After i returned the car, may b after 2 weeks, the guarantee amount of AED 1000 which they blocked was released. But a week after that they took AED 752 using my credit card details. I called them and checked, and they said its toll charges and fine for over speed. I asked for proof for this from the traffic department, they took my email id, said they will send it in 48 hrs which went on for week,. I made 2-3 calls to dubai to their office but i did not get proper responds. I filed for a dispute through my bank and its under process. I hope il get back my money.
The worst hire company. They will scam you and have scammed countless others.
Stay away!