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Location :
Added by Jopie, at 12 January 2017
Opening Hours
- Monday 8:30 AM – 3:00 PM
- Tuesday 8:30 AM – 3:00 PM
- Wednesday 8:30 AM – 3:00 PM
- Thursday 8:30 AM – 3:00 PM
- Friday Closed
- Saturday Closed
- Sunday 8:30 AM – 3:00 PM
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10 Reviews
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06 March 2018
Very rude staff who do not care to answer questions or even make effort. We call the consulate to gain clarity so if we call and all the answers we get are "I don't know", surely how are you helping us? And if I call the wrong extension you are supposed to guide me to the right person not hang up on me. It's called MANNERS!!!!
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01 March 2018
..OMGthe worst staff eververy rude and disinterested in helpingheavy mother tongue influence doesn’t even help me understand anything despite being a kenyanwe need professionalismthis place is a total joke
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07 January 2018
Applied for a new passport for my newborn since Sep2017 but not yet received.. Hope this matter is solved for all
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10 December 2017
We appreciate having a Kenyan consulate in Dubai. It is good but still has room for improvement. if they work the Dubai way, it would be better. Please have your staff sometimes visit some of this Dubai offices and see how efficient they are. Am not happy seeing very many repetitive negative reviews and no one is even bothering to post if its rectified or in the process of rectifying. my experience there was ok except time keeping in your office is still a problem. I was there before 8am knowing your office operating hours is from 8:30 am but sad enough we were served from 10am. i understand there was a meeting but meetings in all offices i know do not lead to closing of a customer service office. instead a few attend the meeting and then few who are in customer service continue with operations. thanks
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12 November 2017
Calling the consulate (Dubai Branch) is a nightmare once you select the option you wait nobody responds to your call am still waiting it’s 26:30 mins on hold.I am left to wonder if a Kenyan is in trouble whom to turn to surely
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29 May 2017
Something needs to be done about the tone and how The phone is answered. Called today to ask for ramadhan timings and I got an answer as though the person has been forced to answer the callvery very rude .If you can not treat fellow kenyans and people visiting our beautiful country in a decent manner then you do not deserve working at the consulate.
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29 May 2017
Extremely rude.As soon as the guy answered he didn't even say hi,he said can i call you back? When i asked if he had my number he said NO.So i had to give it to him.Still waiting for the call.Very rude human didn't even want to answer my questions, and got agitated when i asked him to speak louder. Kenyans we have to do better than this.
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17 May 2017
I went without copies of the required documents and the staff was so helpful.I appreciated the support.👍🏿
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09 May 2017
Thanks for picking up calls and all efforts you make to answer many questions we have however, I was not satisfied with the tone to which my call is answered, you sound like you didnt want to answer back. refer to call made on 5/9/2017 around 11:15 am.
Plzz share the good experiences u get here with differnt organisations and governmet organisations. something needs to be done.
Represent Kenya well, We are in an international environmet , sound like we are proffesionals. I hate dissapointments and this was one of them.response / report this review -
19 January 2017
Just called the Consulate and the person who answered was not professional at all. He first told me to hold on to answer his mobile phone which rang just after he picked up my call. Then when i asked him for his name he hang up on me. What kind of people are these working at the Consulate? They are supposed to be assisting us Kenyans in the UAE.. Unbelievable.
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