About
Location :
Added by Jopie, at 19 November 2015
Opening Hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday Closed
- Saturday 9:00 AM – 5:00 PM
- Sunday 9:00 AM – 5:00 PM
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5 Reviews
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20 December 2016
Very bad customer service.
The process of opening of the simple bank account took me three weeks. When I was showing up asking about the status, they were promising me to call back, what never happened.
Employees I was in touch totally does not know the products, they only propose one: Citigold, which requires from the customer to keep min. 300000 DHS balance. Others, even simple questions reg. fees and "terms and conditions", are beyond of range. Hotline can sometimes help, but for more complicated questions they asking to call the branch, what is impossible: they does NOT taking calls.response / report this review -
04 November 2016
No parking at all!! It' just a help desk office with 24/7 ATM services. There is no teller.
My experience is, CitiBank is not a good friendly bank to deal with in UAE.response / report this review -
28 October 2016
Not enough relevant info on the site - they show it as ATM 24*7, but it's a financial center and it does not work this way. Complicated site as well
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27 October 2016
They treat you like an idiot for assuming g you can make a deposit into their bank. They just send you to another branch
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26 November 2015
Citi Dubai (not only this branch) is the worst bank I ever worked with. Never managed to do online transfers without having to call customer service which might or might not call me back. And I am a Gold customer!!!!
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