Name: iStore Sandton City
Address: BC37A, Sandton City Shopping Centre, 5th St &, Rivonia Rd, Sandhurst, Sandton, 2196, South Africa, ZA
Telephone: +27 87 350 2946

iStore Sandton City is an electronics store, located at BC37A, Sandton City Shopping Centre, 5th St &, Rivonia Rd, Sandhurst, Sandton, 2196, South Africa. They can be contacted via phone at +27 87 350 2946, visit their website www.myistore.co.za for more detailed information.

Location :

BC37A, Sandton City Shopping Centre, 5th St &, Rivonia Rd, Sandhurst, Sandton, 2196

Contacts :

Added by Jopie, at 25 February 2017

Monday 9:00 AM – 8:00 PM
Tuesday 9:00 AM – 8:00 PM
Wednesday 9:00 AM – 8:00 PM
Thursday 9:00 AM – 8:00 PM
Friday 9:00 AM – 8:00 PM
Saturday 9:00 AM – 8:00 PM
Sunday 9:00 AM – 6:00 PM

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Wayne Chinsamy

11 September 2019

One of the few stores in Gauteng that always have stock of most products big and small, great for click and collect
Emile Hoffmann

03 August 2019

Very good service and helpful staff.
Carla Jardine

28 June 2019

Everything apple in one place. Great store.
Phoenix Modelling Agency

17 May 2019

I refuse to ever in my life go to that store. Not only is the "Store Manager" rude. The staff treat you really bad, they lie to you and never show that a customer does not exist. Bad bad bad.
Juan Van Wyngaard

06 February 2019

I think this is a pretty good iStore. Staff have always been helpful, friendly and know about the Apple products they sell. As with a lot of iStores, they get very busy so sometimes there is a bit of a wait to get help but still not bad service.
Josandre A

29 March 2018

Not my favorite iStore.
Staff not helpful at all.
Conversation between staff members are more important than clients.
Avoid the store like a stop street.
👎👎👎👎👎
Dean Noton

20 March 2018

Not a bad iStore. Just lacking help. No one really helped me there. Not enough store staff.
Lilla Georga

15 March 2018

why is it so hard to buy from you - i want to know if you have stock, your shop closes at 7 pm but i have to phone a call centre number which closes at 5 pm - do I have to drive to you to see if you have stock of the macbook i want! i have already been to one shop that did not have stock and been told i have to wait 4 days - not good enough!!!
Warwick Van Breda

20 February 2018

2 barely competent service technicians manning a store where at any point there are 10 people waiting. 6 sales people who walk around aimlessly watching the carnage at the service desk. Ridiculous.
Eureka Redelinghuys

25 November 2017

Great advice. Recommended what was appropriate for me and not the most expensive. Great service. Thank you.
Mikayla Naidoo

14 November 2017

Terrible experience!!!! The staff don't get back to you instead you have to keep running to the store to check up on your contract. They didn't give me feedback when i needed it. Horrible service. The call centre is just hopeless. Dont even bother going here!!
Dana Bassani

09 November 2017

The store is awful. The staff are rude and unfriendly.. and aggressive would be exactly the word. The music is ridiculously loud and inappropriate for shopping, that you cannot think. When asked if they could change the music or turn it down, the young girl.. literally looked me in the face and said we will not change the music for you. When relaying this to another staff member, she just looked at me.. I have heard from other people that they have had to walk out because of the music. Its such a pity that people just don"t have pride in what they do anymore and customer service literally does not exist. Not that it matters, but I will be going to Sandton Drive to buy my Apple Mac. VERY BAD REFLECTION ON ISTORE BRAND
Shivari Singh

28 September 2017

Kelebogile Makunyane thank you for the excellent service and attitude. #EmployeeOfTheYear
Gary Smith

06 August 2017

Avoid like the plague. Aggressive staff and data collection policy. They want to know your name and mobile number just to buy some screen cleaner. The server was rude to me and shrugged speak to the manager when I gave him some feedback as if he couldn't care less, bit like the hygiene of his dirty finger nails.

Manager was rude as well when I spoke to him. Cowboys, how far has apple fallen to allow such a cheap shoddy retail experience.

Here's some advice from someone that worked at apple. When a customer offers you feedback
Listen to it, record it and thank them for it.
Simple customer service.

I work with a client in the area and was thinking of placing an order for 10 iMacs with you but that won't be happening now. A little courtesy goes a long way.
Mutsinda Netshitungulu

11 June 2017

Great customer service. I would pass all other iStores on my way to visit this one again. However, if iStore can help it, Google Maps and Apple Maps got me lost and took me to a ditch in the middle of nowhere.
David Hirsh

08 June 2017

The absolute worst experience of my life calling the istore in Sandton City. Dont even waste your time.
Alistair Keith

27 May 2017

Very busy shop, staff very efficient and helpful but I was very disappointed in the space they have to work in -small! And apple are only geared to sell new products, repairs and maintenance is atrocious, they simply do not care - Apple is very expensive deserveing much better after sales support! Your drive to sell, sell, new, new!!! Is in poor taste!
Dries Venter

20 May 2017

Very stupid that one cannot call the store directly to check if they have stock. Now I have to drive there to check in person. The contact centre sucks big time also, an agent will answer if you are really lucky.
Ian Richter

04 March 2017

Excellent for all your Apple needs. I would however avoid going to an iStore to upgrade your cellphone contract. There is only one person that act as the cellular company representative. This person is not very clued up on the deals etc. You are therefore better off going the the actual service provider's store.