Efficient service. No long lines. Booked online. Was assisted without any problems
Booked on line, arrived on my allocated slot. There was no long lines, Everything was fast n efficient. Only thing that was a delay was the paying counter which was abit slow. Most efficient licence department iv been too.
The best in Gauteng. The place is so clean. Security is so helpful . I am lost for words to describe the level of service 5 star best ever
Good morning, do they take CASH or it's CARD payment ONLY?
Excellent Service for Drivers Licence renewal. Impressed. Thank you very much.
Thank you to the Vehicle registration team, Mr Mabale(Apologized if I spell your surname incorrectly). The level of speed and attention to details. My forms where incomplete and I was panicking. He patiently helped to fill the information that was missing. Thank you Sir.
Mam Mkhize, thank you for not looking at the time to go home. Beyond 15:00,She stayed and processed the payment. Keep up the good work.
I went to renew my driver's license today and found that all the staff that I encountered along the process were friendly and helpful and the whole process took less than an hour. Thank you
Worst experience. I had online booking and had to pay for it and apparently the people werent there to take my payment so which means my booking lapsed and i had to rebook. The person at the gate seemed very incompetent with no information. Very disappointing for a government establishment.
Excellent service and friendly people
Blown away by the great experience. Everything was so efficient. Took me 20 mins to renew my driver's. Everything is electronic. Make sure you book ahead, have 1 ID photo irrespective of whether you need a temp licence, try get your eye test done before the time and bring a copy of your ID. Be there at least 30 mins before your booking, and have a card ready for payment, no cash.
They are totally on top of keeping everyone as safe as they can wrt social distancing - process is well managed and the staff are helpful and friendly. I was surprised yet grateful
Good experience, had appointment at 2.30pm. Was done by 3pm. Have all your forms plus copy of ID. Payment is by card only
The staff and security personnel were amazing. Upon entering the security guard was very helpful and attentive to all who came through. The ladies and gentle men at this license department go out of their way to help. The lady who did my eye test though it was her lunch break she took her time to do my eye test and finger prints they ensured that no one else was there then she took her break. Well done keep it up.
Wow, what an excellent service i received today, booked my DL renewal online and everything went smoothly from the lady at counter 10 and therefore to room 4 for the finger print/ eye tests then to counter 15. i am so impressed with their service had an 08:20 appointment and i was out by 09:01. Keep up the good work
Had an effortless experience. Booked my renewal, did not spend more than 30min in lines. Pick up was 5min. Only improvement is communication when power is out, as the dept is closed. Perhaps the personnel can be at the phones to ensure people are aware, if they were to phone and confirm or perhaps place it on facebook
This place does not operate when there is no power. You would think that they could have installed a generator or even allow students to write their learners test on paper but no we as the license department are lazy and we would rather not work. Useless government useless eskom.
Extremely impressed with the service I received yesterday. Thanks to the online booking system but mainly the staff who were friendly and professional. Well done!
Too much time spent waiting in queues at this centre. You have to budget a whole day if you're planning to go there.
Booked online for the renewal of my drivers license,took me 20 min and I was back in my car on the way to work. I made the gentleman handing out papers aware of my booking and he allowed me to skip all the walk-ins. Very efficient service by him and the lady doing my eye test. The cashiers seem to start later as there was a bottleneck at this department. Very pleasant surprise for such quick service. Well done to to the Wadeville Licensing Department!
I was treated with respect.
Excellent service from the staff here. The best licensing department in the city. Thank you all
Special thanks to Tomelo Kevin and Lucky from Kayalami security for your help this morning.
They don't answer the phone
Security people working there is so rude. This place is most of the time off line. They dont treat you with respect.
They don't answer phones and closed half of the time. Been there 4 times in the past month and 3 out of the 4 times they where closed! These guys don't want to work
I would just like to give a big shout out to Wadeville Licensing Dep. I got there at 7.45am on the Saturday 09/06/2018 and was out at 9.45am.
The service was excellent from the gentleman at Counter 10 to the lady at the Eye Testing to the gentleman at Counter 15 ..thank youthank you👍👍👍
Very very bad service, don't even consider going there.they busy dragging their feet mxm .
Worst place in the world, I just thank God I was able to pass both my eye test and drivers test.
this people work as though they are doing us a favour or they are not getting paid..am soo pissed
Good service received from renewing drivers license, to getting the license. I can't complain. The staff tried their best, and considering how many hundreds of people visit this department everyday, they where great. Thank you to all the staff, we appreciate you and your work you do to help the community. Well done.
This is such a slow licence department person giving out form to renew your drivers licence the most uncivilised person you can get. You sit there for at least 5 hours just to do your fingerprints. Never go here for drivers licence renewal. They cant even get one star
Too slow,been trying to register a car from 10am and 13:00 they tell me my proof of address is wrong they want affidavit,I go make affidavit and come. Another person tells me affidavit doesn't work there. So service is bad. At receiving they checked my documents,gave me a tracking number and 2 hours later someone comes and say my documents are wrong
Service is so pathetic been sitting wating from 9 o'clock this morning wating just to do an eye test and still waiting is know 11:22
This has to be the worst license department in the country. Been to collect my drivers license 3 time and waited over an hour to be told I was in the wrong queue. No signage, nobody to assist just arrogant employees who are extremely unhelpful. Speaking to the superintendent did not help as he is as arrogant
Two weekends in a row I've been given different closing times. 12:00, last intake at 11:45. Got here 11:15 and today they closed at 10FFS Get some consistency DA and enforce the times on the internet (which are all wrong for the weekend)
Staff don't give correct information
Employees do not work
They do not communicate effectively with customers
There is no professionalism displayed from the employees or management
They just don't care about anything
Look at how empty the counters are
Avoid this place
Guys I don't wanna lie I have received the good service , other than I have failed my learners licence again today I really don't understand what went wrong with only 1 markSo hurt
Can someone please assist with their telephone number as the one on the net is not going through,I need to find out if my licence is out yet
Slow service. There would be 4 people at a specific counter but at any given moment, 3 are on tea break or chatting around the photocopier. Information desk is rude though when you do eventually get helped the tellers are friendly.
Does not even deserve one star. Pathetic service from the "manager" who did not even have the manners to apoligise for her staff errors.
After 3 hours of waiting for nothing.disgusting .got brushed off with not even a sorry. Someone else walked into her office and she just ignored me.
Been here since 8am waiting for them to open.
If you know you're not going to open rather put up a sign that you won't open/will open late. Atleast let us know so we don't waste our time too.