Thank you for excellent service!!! After a terrible experience at another local hospital involving very expensive and unnecessary tests, we finally got the help we needed form Vergelegen Mediclinic. There was a bit of a wait at casualty, but it was understandable as they were quite busy. Other than that, all the staff were extremely friendly and helpful. Will definitely make use of your services again if need be! Keep up the good work!
ELAINE BASSON
I was admitted at emergency Sunday, 7th feeling very sick. Well, I can only say "well done & many thanks" to the Doctor, Nursing Staff & guys at Reception .. professional, caring, friendly, excellent service and, the Doctor was thorough in examining me and with his diagnosis .. did all the necessary that had to be done! They treated me with the necessary respect, just like I treated them with respect and, that when they were extremely busy.
I came in for a simple cholesterol test and ended up waiting two hours to even see a doctor when they were not busy at all. I the realised they had forgotten about me even though I was sitting right in their face. Highly recommend you avoid this hospital as they are extremely disorganised.
I have always been a client of Vergelegen Medi Clinic , Somerset West and I was always very happy with the excellent service I have Received from them . Yesterday afternoon 17: 40 30-11-2017 my little son witch is 9 months old had a very very high fever and was shaking like never before so I got in my car and was on the way to Medi clinic Vergelegen and my Baby started to shake badly again didn't know what to do and i was sitting in traffic so I phoned the Emergency room and spoke to a lady in the front . First of all she was rude from the get go and I asked her if a doctor is on duty and she said yes . And I asked her very nicely if I can speak to the doctor for 2 secs just to know what I must do with my shaking baby she simply just said NO and I begged her for 2 seconds to speak to the doctor then she said you can if you come in and i was explaining to her that i am on my way and she simply didn't care and while i was talking she hung up the phone in my ear I tried again and she heard my voice and put down the phone in my ear again . I am definitely not putting my family in the hands of this company . I know one lost client won't mean anything I hope this doesn't happen to anyone else . Really not nice when knowing there is not much options to choose from .
fantastic.. clean. friendly and caring staff. even got offered a meal as they were serving supper to the wards regardless that I was booked into casualty.. much better than my visit prior the flood. .
Terrible racist staff. White Afrikaans people get great help. Coloured and blacks we are second class citizens. Helderberg area all a bunch of racist people.
Visiting from the USA we had to take my wife Jeni to the Emergency care center on Saturday morning. She was suffering from severe abdominal cramps, diarrhea and dehydration. The staff couldn't have been more pleasant and helpful. She was seen within minutes and and expertly treated. The place was spotlessly clean and everyone was very professional. Our sincere thanks to everyone!
Surprised at the unprofessional attitude of neurosurgeon M. Jacobsohn. Offered to provide various diagnostic information then failed to do so and refused to communicate. No way I would ever let someone like that scratch around inside my head.
Please update your website with the latest information and photos of the new hospitalyour service is excellent!!!
Good range of medical services - expensive but prompt and high quality.
Had my baby here, very pleasant experience and nice staff. Just took hours to check out because only one nurse was doing all the paper work which seems like an admin problem. Old carpets in a maternity ward! My feet were black from the carpets lets bring back linoleum please.
At Somerset west emergency the doctor on call was ask the terrible nursing staff -a scissors to assist my daughter that fell at pick&pay Somerset west. We waited close to 20 minutes for a scissor before the doctor was available to help her. We pay a lot to get a good service.