A very big thank you to Charles from Superior Spa & Bath for courteously and professionally assisting me over the phone, at no cost, to fix a technical problem with my spa. This is taking customer service to the next level. Regards, Conrad (Somerset West).
Spoke to Charles Lowings, who was very patient and helpful! Even after hours he sent step by step instructions on how to test my heating element! Even an instructional video. Thanks to Charles, now happily using our jacuzzi which is heating perfectly. 5/5 service
Superior spa you guys rock. Excellent service and when I had a problem Charles road all the way to Langebaan and that on a Saturday after hours. I can truly recommend them without any hesitation.
Thank you for your superb service installing my new Jacuzzi .Very Happy and loving it.....
Warning!!!!!!!!!!!!! Do not buy from this Company.They sell inferior products.I bought a jacuzzi in 2016 and every four months the wood of the jacuzzi splits.I have asked numerous times for a refund and for a permanent solution.They just ignore my request.When they do promise to send someone out the team never shows up and they are big on excuses.
DO NOT BUY FROM THIS COMPANY,you will have nothing but regrets.
Service pathetic you book pay and they don't show.Original owner was the best.
Thank you for the excellent service from all sides. My spa looks brand new again and the Technicians are truly very helpful and friendly. It was a pleasure dealing with you guys.
YOUR SERVICE IS PATHETIC AND NO ONE EVER CALLS YOU BACK - THEY QUICK TO CHARGE AND NEVER ASSIST YOU - A BUSINESS WITHOUT A SERVICE IS REDICULAS - MAKES YOU THINK - DONT USE THEM