Tried making a booking to service my car the following day however Service department was busy the whole time, even left my number for them to call me back , called them 9 times in 2 hours and still nothing.
Ill have to take my car to someone who understands service more
Friendly and helpful people wellcomes you when you walk into the showroom. They also know their cars very well and supplied me all tech information I asked for on their different models. Thanks
Brought my Duster in for its 1st service. Received a phone call before 14:00 from Tyler to say that my vehicle would be ready in an hour's time. Arrived at 16:00 and found the vehicle not ready for collection. Rather phone the customer when the vehicle is ready for collection!
Am pleased to report that Tyler followed up as promised to get a defective seat belt holder repaired.
If you looking for a place of professionalism, good service fun and laughter as you purchase a car then Renault Eastrand is the place to be. Sales man are so united and have a family Spirit. Excellent service
Although they are a bit slow to respond to customers walking on to the sales floor you are assured of informed, friendly staff that take the time to listen to you. Establish your wants and needs before guiding you through their range of vehicles. Well worth the visit.
Not very good service,and would like the manager to call me..
Very friendly people there i would refer anybody to go there when looking to by a vehicle. Thanks Dirk Last super job for helping me.
Friendly sales n service staff always eager to help yo.
The lady who was helping ne was so not friendly I told it was my first time I brought my car for service she was supposed to explain things to me well but she was shouting at me. I wanted to go somewhere else for the service, but it is the closest to my work place. She needs to be friendly to customers and explain to the what is needed from them.
The service is professional and the sales consultants knowledgeable and friendly and diligent hmmmm
All the staff were helpful.
Thank you for the smiles and friendliness.
Some of you went out of your way to help us!
Faulty body part supplied to give effect to a repair. Took a lot of effort to prove their fault, yet two weeks later still no feedback re replacement part. Communications non existent
Awsome service
Great service. Sales managers are knowledgeable about their vehicles
Was fine until they made a mistake and then refused and ignored to fix the problem. Specially the management that just don't bother to even try to resolve an very inexpensive problem. Would not recommend them at all. Save yourself the inconvenience.
Not bad. Good service delivery and a good range of second hand cars available, at a good price.
Excellent service! Friendly staff all very helpful. So organised would definitely buy our next Renault from this dealership!!! Well Done! Parts dept amazing service. We called before to check stock on a part. When we arrived the part had been taken out and was ready for us. Excellent!!!