Protea hotels are always a safe bet. Even their worst hotels are better than most.
Convenient to my work station with no traffic congestion
Best staff and the hotel is very clean and cosy. Feels like home away from home.
Reception Nonnie very slow.. Your dining room chairs disgusting .need to release that change is good as a holiday
We had two connected rooms that were listed as wheelchair friendly, they were NOT wheelchair friendly. My father couldn't get into the shower, and he couldn't even get to the basin. Other than that, the rooms were nice and neat, the bathrooms were stunning but were far too small. Unfortunately, we were in room two and three, close to the reception, the other guests were HORRENDOUSLY loud and obnoxious well into the early hours of the morning, so we couldn't even get a good night's sleep. The staff, however, were very friendly and very helpful and the ONLY reason I'm not giving our stay a one-year review, but unfortunately we will not be staying here again.
The service is a bit odd at times, but it has a comfortable bed and hot water!
First time in South Africa so I can't compare to other places.
Place is clean and in good condition. Comfortable room. No sound protection on the walls/ door and all the possible noise is disturbing (perhaps this is normal in SA?). For example the television from the next room can be heard easily.
Key card for the room door works only one day at a time. Why? This I cannot understand.
Service, especially in the restaurant is . . . kind of slow and not very good for an European standards. Its like they are trainees almost all of them.
When paying the room bill they could not separate the restaurant bill from the room charge.
I have had to stay at Protea Empangeni for a total period of 10 weeks altogether. The people there are warm and friendly. I love going there, as the people have become an extension of my family. The food is mouthwatering literally. The Head Chef Candice doesn't just prepare food, she transports you back to your childhood, with all the love she puts into her dishes. Especially the lamb curry and broccoli and cauliflower dishes at dinner time.
The waiters and restaurant management, Siybonga and Gerhard, really takes WONDERFUL care of you. If they could carry you on their hands they would.
WOW The chef at breakfast does the most amazing omelette with cheese, mushrooms, onions and green peppers. You need to definitely try it if you are not allergic to any of the mentioned ingredients.
All the waiters knew what I liked and went the extra mile to make sure that it was always stocked. The reception staff in the Hotel, are always going above and beyond the call of their normal scope of duty, to make you feel extra special.
The rooms are always neat and always serviced. They provide you also with a laundry service.The only down part is that not all the rooms have all the TV channels connected. In some rooms the M-Net channel is not functioning But I don't ever mind it, as I am not into M-Net that much really.
All the air conditioners in the all rooms are functioning. Which you will need to, sometimes, have on throughout the night too with the extreme humidity and temperature of around 42 degrees in February and March experienced there. Other than the humidity and M-Net. This hotel will always have me return to them when I can.
Clean rooms', friendly staff and great breakfast
Good service. Located close to CBD and Golf club.
A good quality hotel services
Clean. Elegant. Has all the amenities one expects from a hotel.