Worst service at the post office. Always long queues just to hear that they can't assist you. Systems are always offline and incompetent workers!!!! No customer service!!!!
Opens always late and number provided keeps saying “user busy”.
Excellent service I got from Sibongile Nkosi a lady who works there who helped me when my parcel was missing, she kept on tracking and calling me until I got it. this took whole of two weeks but she was with me through it all. Im so happy and impressed
Thank you so much once again to her
Was at vehicle license renewal. Was sent home because I didn't have a proxy letter from my wife. I got it and went back. Another lady took out 4 licenses with no proxy letter. My letter was not looked at. The customer service is zero and the arrogance 10.
Was there to renew my vehicle license disk. Lady by the name of Mpumi Mafafo assisted me. Very friendly and fast. Well done!!!
They open and close anytime they feel like it, it doesn’t seem like they follow any schedule
Generally good and fast if you time your visit out of peaks. Not a cheerful atmosphere nor friendly attitude, but staff are polite. I have had a few packages misplaced (only one accusation of me being the cause of their internal problem), but nothing permanently lost after investigation. The SMS collection notification system is random, thus its remains prudent to use third party tracking to guess at collection.
I have been using this post office because of bad service from a post office closeby and this is a reflection of friendly outstanding service!!! Keep it up
Good service by the staff. My UNISA study material was posted to me four times via this SA post office branch and each time I went there to collect it the service was good.
Service delivery not one of their strong points. Vehicle license system permenantly offline
People working at this post office are terribly rude they look at you if they do not understand you take the money and documetns out of your hands with force. The white lady working at this postoffice is actually the worse.
I surprisingly received good service over the phone today - hope there is a change in the air for SAPO.
horrible horrible staff has attitude problems esp the lady at license renewals tskani and manager bongi waste of time wait is 2hours almst
You can't make card payments and have to draw cash from the ATM at the garage around the corner. The main reason people visit the outlet is renewals of drivers licenses. Not a pleasant experience at all. Drudgery personified.
Honestly it is so dirty and the people I have encountered are just rude and the service is quite slow
Uhmm Uhh . Well first impression is like walking back in to the 1960.what can I say. Slow unmotivated staff. Place needs a facelift and not anought parking.with all the problems at our post office what did I expect.
Terrible service. Disrespectful staff. Staff do not care if they take half an hour per package.
Limited parking space. Pedallers at poboxes. Ques not too long.
Horrible. Closed doors 5 minutes prior to advertised closing time
Painfully slow service. System offline too often.