Generally a frustrating experience. Covid hasn't helped. At least now they have 3 different queues, with the collection queue being the shortest. This licencing Dept needs new premises with more space ,more trained staff and a lot more parking! They need the system used by SARS and banks where each client get a number for the appropriate queue.
Absolutely loved it. The staff is really helpful. They keep the que moving. Professionalism all around,from the guards at the parking lots ,to the guards at the door. Also the cashiers and exeminers,they all are friendly and professional. I give them a thumbs up for the team work ..
The service was quicker than I expected, was there to renew my driver's licence
I've been to Nelspruit license department 4 times. The 3 previous times they were either off line, did not have paper or they said the que is to long, have to come back on another day. Luckily I was helped today (the fourth time) I was there from 11:30 this morning and only left at 14:45. Que was long, and they were off line again today for about 30 minutes. Once I was inside it was actually well organized. I did my eye test at my optometrist before, so it made it a little bit quicker. Now I have to wait for 8 weeks before I can get my new license card. Take a bottle of water with you and a lot of patience.
As good as 'n licensing department can be. Quick and easy if you have the correct documents.
All you hear is "our system is off line".. how can n goverment institution not be prepared for problems like this? They have n vital role to play there. We get tickets if your licenses personal/ vehicle is not up to date..
It is efficient if you get there at 6 am
Was happy with some departments only payment section took about 3 hours to make a payment
Horrible. We arrived there at 14h00 and we were they offline. One of my friends came who is well known there. They allowed him to go inside and I went in with him. Only to find out that everything was operating normal. Nothing was offline, absolutely nothing. All those were lies.
Car registration and licensing. Please just bring along your patience and water if possible. Enjoy
Long queue with only two tellers
Service is fine just the standard is very low is degrading the department
The services are unprofessional, reception does not attend to customer appropriately. Most of them are inattentive, never been so disappointed in my life!!!!!!
Sickening treatment from the cashier! Disgraceful!
Absolutely disgusting! Cashier 3 14 November 2017!
Lousy attitude and extremely unhelpful!
There is service here but it gets overcrowded