Mercedes-Benz New Vaal Motors

Location :

Van Riebeeck St & General Smuts Rd, Duncanville, Vereeniging, 1939
Added by Jopie, at 07 August 2016

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• Anonymous

  23 March 2018

  Excellent customer service. They helped me when I had a breakdown.

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• Anonymous

  22 January 2018

  Great service from New Vaal motors. Please guys, schedule the skitpan events on Saturday. I have missed 2 invites already and really wanna experience it.

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• Anonymous

  11 January 2018

  Service not so great. Rather go to Sandton. A bit of a drive. Great investment. Also make it a fun day for all afterwards.

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• Anonymous

  09 January 2018

  Hospitality were excellent. Will visit them again And again And again

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• Anonymous

  03 January 2018

  The most horrific experience I have ever had with car dealership company. My car was in your premises but could not be located . Firstly I asked insurance company to take the car to your dealership because the initial panel beaters could not help me . Nobody from new Vaal phoned to tell me that the car has arrived and so and so will be responsible for it. I had to enquirer after about three days because the initial panel beaters were closed and was not sure where my car was . To my horror I was told there is no such car at the premises . Couldn’t call the panel beaters because they were closed . I phoned for theee days in a row for the same response . We had to use tracker which located the car to be at your premises . I asked to speak to the manager and was told he is busy and was transferred to customer care manager . Till today the manger never bothered to call me back and find out what was I saying .I ultimately got my car and no apology or explanation was given to me . I was just called to come and take my care . What a horrible and unprofessional way of treating clients . I’m so ashamed that it was Mercedes dealership itself that treated their own client like they don’t matter . .

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• Anonymous

  11 November 2017

  Late opening, not notified about a safety recall on my vehicle, not.my first bad experience!

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• Anonymous

  13 October 2017

  Service very good and prices normal not so expensive as thought woulb be

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• Anonymous

  02 October 2017

  We visit and was surprise with the interieer of the new Alfa Romeo look a like the Ferrari's. We love Alfas and may be drive one in the near future.

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• Anonymous

  13 September 2017

  Had to phone twice to make a booking for a service. Then phoned a third time to confirm but they didn't know about the booking. At least they were still able to help us.
  They have no clue about Jeep parts and accessories. Emailed them about specific parts, then phoned them, then eventually I visited their parts department, only to sit there and watch the sales rep Google the parts I requested. I'd rather take my Jeep to someone that knows Jeep.

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• Anonymous

  10 July 2017

  The showroom looks nice and they seem to have good stock levels. They have a call centre for sales, which seems nicely setup, I walked in and there was no sales people on the floor eager to help. Not sure if this is only for online buying.

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• Anonymous

  10 March 2017

  Good place to buy new or used cars.

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• Anonymous

  20 January 2017

  I walked in showroom ladies didn't even acknowledge my presence.
  Waited for a long while before i even got any feedback.

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• Anonymous

  26 November 2016

  Good service from the parts and service centre, but the security staff at the gate need some training in customer service

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• Anonymous

  27 October 2016

  Quick efficient service, as long as you have a appointment.

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• Anonymous

  14 August 2016

  Have my car serviced here. Can recommend.

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