Best Toyota Dealer in Gauteng
Got best service ever
Obviously it is a nice place to service a car and also to buy
The service is excellent: they know my car. I have been taking my car to them for a service for the past 10 and I am satisfied.
The staff is also so friendly, keeping u updated about the condition of your car.
Service much quickerFriendly staff members
I love this place because there service is satisfactory and is worth going
Johnny Mtlou the dealer was very helpful.
Best place to shop for a car. Best sales personnel.
Good service
Service manager at this branch gave me excellent service. He very quickly restored the relationship after a minor incident. Definitely give them a try.
I met wonderful sales personnel.
I am completely appalled at the level of service I have received at the Toyota Arcadia branch. My vehicle was booked in for a service today - it was brought in my the driver of the vehicle and payment was made via EFT in the afternoon. We were advised that we needed to send through proof of payment - which was obtained directly from the Absa Online website - we were advised at each different iteration that the proof of payment sent was not sufficient - the last time because they needed to see the account no. of the branch - which the last one did. We were then told that they were going to have to wait until the payment reflected in the bank account of the branch in order to release the vehicle. This could take 2 days as the payment was made from Absa to the Standard Bank account of the branch. This is completely unacceptable. At no point was mention of the clearing of funds mentioned, at no point were we advised that they would hold the vehicle until this happened. This vehicle is rented out on a weekly basis, so the incompetence of your staff in communicating all this before the fact is leading to loss of revenue.
I am highly disappointed by the lack of care shown both by the staff working at the branch - Razia being the consultant who failed to mention any of this, the fact that we sent through the information that SHE requested and still couldn't release the car. Furthermore, when asking to speak to the manager at 16:25 Anthony, I was told that he had left and that I could not have his cellphone number.
To inconvenience your customers in such a way is simply unacceptable.