They are very kind and friendly to customers
I did a sim swap on Thursday 24th November 2016 and my phone is still not working . Went in this morning after 22 hours only to be told I must wait 24hours . Its way past that now and I still have no connection . I tried all afternoon to contact the shop but my calls either went unanswered or cancelled. I live on a farm 60km's from Ladysmith with no landline . I am very disappointed with the service from MTN San Marco Plaza Ladysmith .