The Ladies as the planning office were exceptional - professional and efficient, it only took 15 minutes to get a copy of my housing plans.
Unfortunately no zero to select. Never pick up phone. Why have people working if they only there to collect my money.answer your phones
This municipality that serves the people seems to think there is no need to pick up their phones. I have made numerous attempts without success. How is it that you fail to deliver a service yet you think it is OK. the scores given by members of the public are exceptionally low - it is a true reflection of how customers experience their interaction with you
It's a municipal office, no surprises about service here
Good service and customer care
Very polite staff members
My building plans was submitted for approval on the 22cnd December already and I'm still waiting on approval. It is ridiculous. They insisted on an engineering appointment although it is not required, but because somebody doesn't interpret my building plans correctly they still insist - so I've given it to them on the 2cnd February..so now I'm still waiting. If the plans are in the system of approval and they only required the certificate why on Gods green earth I'm I still waiting - why must it take another 30 days after an amendment was done. Meanwhile cost of building are rising by the day. What is kind of ironic is that they are so strict and yet their own buildings are failing apart with electrical wiring hanging from the roof - just see Durbanville Post Office. In 2014 they made improvements whereby if you submit your plans online it will become much faster to approve them and yet I'm waiting now going on to 3 months already..so the question is how long did it take without the "new and improved" system. It just baffles the mind.!!!!
You get what you want.
Good and quick service
Long q but good service
like that the library is just next this place
It was like any other municipal office but the morning I visited the municipality it was empty at the enquiry Q and I was assisted immediately.