Name: Innovation Group South Africa
Address: 192 Bram Fischer Dr, Ferndale, Randburg, 2194, South Africa, ZA
Telephone: +27 11 790 5200

Innovation Group South Africa is a point of interest, located at 192 Bram Fischer Dr, Ferndale, Randburg, 2194, South Africa. They can be contacted via phone at +27 11 790 5200, visit their website www.innovation.group for more detailed information.

Location :

192 Bram Fischer Dr, Ferndale, Randburg, 2194

Contacts :

Added by Jopie, at 29 March 2017

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Anonymous

05 April 2018

Unable to log a claim, get put on hold for 20 minutes at a time for the "claims department". Told by the agent that claims can only be submitted by telephone, then put on hold for ages. Its a great way to avoid processing a claim. Disgusting!
Anonymous

28 March 2018

My name is Elina filand.i am very much unhappy with the service of this company. I have been asking for the policy document for sometime, it has never been send to me yet.But now when I need to make a claim I am told a different story from what was explained to me telephonicaly, if what I'm hearing today is what was explained to me when I was recruited I don't think I should have taken the policy
This is totally unacceptable. I need a fair treatment on this matter. I am also amazed when I spoke to mpho when she said she couldn't pick up my policy number on her system. Does it take the whole year for someone to get a policy document from your company where as every month money is debit.
Anonymous

27 March 2018

no answer. I have sent numerous emails using both email address and no one is willing to respond. I only received a missed call once. I also informed them I go for lunch at 12:30. No call. Let me tell you I have been struggling to get a claim of R8500 and they came back saying I am only covered for R2300. I have been waiting for this R2300 since December 2017 or November 2017. SA must stop supporting this scam company
Anonymous

14 March 2018

Great View of Randburg and Sandton here ! Was there for an Interview at Sun International.
Anonymous

05 March 2018

Really bad service. You log a case with them for a mistake THEY did and you have to follow up constantly with absolutely no updates from their side for an entire month.
Anonymous

29 November 2017

INNOVATION GROUP. I got charged R 270 for a x42 months for a car service plan. The TOTAL amount that I will have repaid would be R11300. I did 2 services on my Nissan micra each costing around R1500 on average. Now these CROOKS are busy debiting my account for services I will no longer be performing. They kept using this JARGON when they explained the policy to me and expect me to keep paying. They want R8300 profit. I mean how do they sleep at night.????
Anonymous

21 November 2017

My service plan has expired however am still getting billed..I want my money I have called no one is assisting ..seems like its a norm as most client must complain before their services get cancelled
Anonymous

31 October 2017

I’m a little disappointed that even after 2 years of being a client yours, you are not able to meet me half way by getting me a better price even when I have reiterated that I do not want to move but would rather continue doing business with you
Anonymous

09 October 2017

So frustrating to have to contact this company. Sure the make a lot of money because most people give up and they get the money. Strange how only the 2 good reviews get a reply from the company. They probably work there?
Anonymous

27 June 2017

Bad service No go area offices
Anonymous

09 May 2017

In a timespan of 24 hours I have been contacted over 80 times about the maintenance plan which I have on my various Toyotas, which I do not even own.
Anonymous

04 May 2017

I've had the WORST experience with these people. For you to be able to talk to somebody you need to stay on the phone for about 15 mins, and that's after trying to get through for bout 10 mins, and when you finally get to talk to someone they know nothing about helping their clients!!!!! BAD SERVICE!!
Anonymous

21 April 2017

PatheticLungile Majola typical liar, kgomotso tlamama helpful but she fumbles, useless manager not taking calls from customers Curtis Witbooi.no sense of urgency whatsoever.I will not recommend you to anyone..bad experience I am glad I don't have to deal with you anymoreliterally spent 2h30mins for a query..stinking service, u don't deserve a star
Anonymous

05 April 2017

I have been trying to get information on their Maintenance car plan, I have been informed every time I call that someone will call me back and no one does. I even mention my frustration with the agent i spoke to earlier today 05/04/2016 and he made a solid promise. Still waiting.