We're very eager to sell me a new bike but back up service and communication is very bad. Waiting for over two weeks for a quote, still haven't received anything. Asked for the manager due to the fact that they haven't registered my bike with the bank yet but he has not come back to me (week ago)
The workshop on the other hand kept me informed.
Good client relationship and got the info I wanted.
There was nothing that fascinated me as par the cars they sell. Just ordinary small car shop. The lady that attended to me was very respectful that was my only consolation.
The dealership is ok as I switched from Rivonia to Sandton and its the same Mekor group under which these works. I have received great service but no drop facilities at any of the agencies. I have always walked back to my house. The cars on display are great and clean. You can self see them without any disruption from the sales team. I loved that. Thanks
Bought my car there and has received excellent service. Keep up the good work guys.
The service I received at the dealership was ok but I feel they overcharged and I have received better quotes elsewhere.
No stock of parts for 2nd best selling motorbike in the country. Avoid buying a Honda Elite 125 scooter, tailight on order for 5 weeks and no eta yet
My car was serviced perfectly but they took longer than usual.
Service is too slow and average. Will have to move to another dealership.
When you drop the vehicle off, no-one helps and you stand in a traffic jam.
Worst service experience that I ever experienced at any Honda dealership. On 15 December 2016 I took my car in for its 10,000 km service. I paid a deposit for 2 wiper blades and a floor mat. I received no reply. I called the service advisor, to let her know that I was waiting for the parts. She said she would investigate and get back to me. She never did. I informed a second service advisor that I was still waiting for my parts. She said she would get back to me. Its now nearly a month later and I have not received any word from her. On 1 July I did an online query about these parts. No response. i am hoping that someone at this dealership will read this post and finally get back to me.
Had a less than professional experience during the process of getting a quote for a accident damaged bike. Better service 30 km away at Eastrand Honda
Good to see some positive reviews, my experience was not what i would expect from a dealership. Let me add that this was last year when another dealership closed and it could be that they were possibly overwhelmed with additional business. Purchased a family members Honda Accord, full service history, last one at Honda Sandton. Replaced a headlight bulb there, salesman arranged this when collecting my family members new Accord. Found, when back in Cape Town, that the bulb was not correctly fitted(failed roadworthy, as it was as bright as a park light) and the headlight dust cover was not put back. Refitted the bulb myself, could have saved me a few hundred rands. Emailed the salesman and ask if he could find out about the headlight dust cover and no response. A month later, the transmission(pump) started making a noise and found that the transmission fluid wasn't checked/topped up at last service, needed 1lt and still fine to date.
Will be double checking in future and not take for granted that everything is being done properly.
Found their service better than the Randburg counterparts
I received service like I never experienced before. I only bought a second hand car but felt like I'd bought a brand new car. They addressed any of my concerns without hesitation and all followup visits were just as well attended too!
Would recommend them in a heartbeat.
Have only used the motorcycle section - great service and knowledgeable tech staff. Very helpful!