Horrible customer service i have ever came across, wouldn't wish it on my worst enemy
Terrible service . Staff can’t even greet you when you work in walk around for 10 mins and no one helped . Rather go some where else
Staff were friendly, however, not as knowledgeable as I have experienced in the past when going to Hi-Fi Corp.
I knew more about sound systems and various technologies than the person assisting me. He was friendly and polite, however, lacked a lot of knowledge.
I am looking for a Home Theatre system that supports HDMI input, output and Bluetooth, he said only one was available that had bluetooth but did not have the other features. Upon my own browsing I found one that suited me more. And he could not aid me on alternative of setting up my own AV receiver etc training is needed or more knowledgeable people in areas of technology sales.
Couldn't get help though my tv purchase, very bad experience couldn't win at all
I bought a sansui home theatre only 2 speakers are working the rest are mute. So dissappointed.
I have purchased a Samsung fridge from HI FI Corp and fridge started packing up after one year with a 3 year Warren Tee I do not understand why Samsung are not the agent for repairs - Grey Import disgrace
Awful service, delivered the wrong things and then told me I had to pay for correct delivery. And not an apology in site. Service is atrocious. Don't do it
Why is Hifi Corp so so bad with customer care? im never buying anything at this place, even the one in westgate. the moment you experience technical difficulties you will be in trouble
I wouldn't wish this ludicrously slow service on my worst enemy
Left a tablet for repairs. Was contacted once but no message was left with me. I phoned only to discover it was ready a week ago!
This is one of the worst experiences ever the staff is so rude and their services take long.you wait morw than two hours to be helped.expressing m experience
Horrible experience, they never pick up their phones. I literally called each day for the whole week but no one bothered to answer as the phone kept ringing unanswered. Poor customer service!