Friendly, quick help with problems with your decoder
Arrange installing of new decoder and assist with contact Multi Choice staff. They make life easy with TV problems
Quick and helpfull. Staff are well trained and deliver a good service.
Really really disappointed in there services really i had a fault with my dstv connections and they came out to fix it they fix it after paying an amount that was really not worth it it worked for 2 months and did it again we paid R1350 and its fixed again and after 2 months it starts again really not impressed with the service just keeping paying for bad services how can the dstv connection only work for 2 months each time and then starts agian with the connection problem really not happy at all 😒
Excellent service and friendly helpful staff.
For a Saturday I got awesome inshop service. The two ladies at the counter , 17/4 , were super friendly and clued up. Decoder work takes time but it was done quick quick. I appreciated their prompt work and service. Well done!
Long queues, you sit in between tv's. The people who help you have a very sarcastic undertone in their voice. Could be better.
Friendly new staff. Very helpfull and knowledgeable staff
Always friendly and always help voel
Brilliant service.
Slow service.
The woman who helped me and my wife was not friendly today in Vaalpark at Henberg
Speedy professional assistance on a wide variety of DSTV/TV related products.
Repairs done to various models of TV's & other electronic equipment, at fair prices &
satisfactorily.
Received good service.
For a DSTV agent service not bad, just bid expensive with call out fee.
We upgraded our dstv and received the decoders on the 21st December. Henberg Vaalpark was appointed to do the installation, they told us they can only come and do the installation on the 3rd January due to closure over the festive season (they did not close), however on the 3rd they arrived at 17h00 and they refused to install the 25 meter new cabling as per our contract with On Air. We insisted on the new cabling and they left without doing the installation. After numerous discussion they agreed to do the installation of the new cabling, then they promised to come and do the installation on the 5th January and again they did not show up, their office promised to phone us back on the 5th and we are still waiting for the call. It is now 15 days since their appointment and we are not seeing any results. What should we do to get customer services?
We had a problem with our SD PVR and it was said to replace it with the special of the new explora and xtra view for R2000. Eversince we had problems from Explora rebooting itself to the receiver of the xtra view on the second TV without signal every second day. Worst decision we ever made!!!
#henberg #multichoice #DSTV customer complaint, illegal removal of installed cabling without any notification or warrant. Henberg Vaalpark is billing customers enormous amounts for "supposidly" free installation with the DSTV price lock contract. They were ripping already installed cables belonging to the property owner as well as newly installed cables. They even cut an electric cable. Leaving the cable exposed.
This happened while I was at work and a dispute was on with multichoice head office regarding the installation feemore like "over charging their customers".
They are very unprofessional, rude and have no right to enter anyone's private propertyobservers saw them trying to push the gate open without any permission.
Here is proof of the damage done to the property.
Take Note: with the first atempt of installation they were, u able to pick up signal and holes which was already drilled into the walls was patched up and left uncovered. ..everything was exposed inside and outside the house.
Damages as follows:
Unnecessary holes in walls
Broken plaster boards
Various holes in ceilings and walls
Already installed cables ripped off
Cable saddles was left as per pictures
Danger of exposed electrical cable
left house fully covered in sand and dust.