Rough, eployees were running around did not know where stuff were every game eployee we spoke to just plainly send to the next person. Customers were frustrated and irritated with the level of service. Game used to be my no one store.. CLEARLY NOT THE GAME I REMEMBER..!!
The sales lady Angel, in the large appliances department is amazing, and needs to be commended. Awesome service received from her.
Quick in and out. Some members of staff don't know why there their or on this planet for that matter. HP purchases are I'll advised. I just spent 4k on account but have NO IDEA over what term. Seriously irresponsible leading at it's finest!!!
No doubt I will end up in a argument with the credit department! Poor
This place is beyond useless!!! We ask people to help us which takes them 30 mins to respond then after you buy something they tell you to drive around back and pick it up. You ask them where that is and they laugh at you and walk away . . . After 30 min of struggling to find the back they tell us 20 min before closing time that they can't help us we must come back another time. This is all after we insured that they will be there and they said yes. This place doesn't care about anything except for the money. I don't suggest anyone to buy here if you are in a hurry or if you don't have the whole day to wait.
Poor service overall. Had to call in 3 times for my query. Game delivers but i need to bring my tv licence in store? So why do u deliver? Ill order from macro thank you.
Good store to buy just about anything. Toiletries to TV's. Generally competitive pricing.
Very nice clean and lot of specials .But geting out of that stuped parking that system is a 💩 idea
The most useless, incompetent.they just put the phone down in your ear after holding for 5 minutrs. I WILL NEVER EVER SUPPORT THEM AGAIN. Always sold out of any promotional item, resulting in one having to do a second trip, during office hours, to pick the product up in Jetpark at the warehouse. May Game die soon to allow more efficient chain store to fill the gap
Will never ever go there. Poor bad service! Don't even want to rate. 1 star is over rated!!!!!
not disable friendly, staff not friendly 3 tills open 2 serving game staff with long conversations, lady at the paypoint for parking appeared ill moving seemed like a big effort. The security lady at the exit was efficient and friendly
The service was so good I'm humbled. I went to Benoni first n couldn't find what I'm looking for. The guy @ entertainment quickly checked the branches and referred me to Boksburg. In 30mins I was sorted. There's never a disappointment at Game. Thank you👏👏👏
The sales persons remind me of 2nd hand car sales persons. If the stores sells disposable equipment only then this is a store you because you can not complain about after sales service as in this store there is none. Try and talk to sales person they dont even refer you to the stores manager they every quick drawing their cell phones out of their pockets to give you the call centre number. Bought many things from them, most of stuff you pay top dollar for but land throwing the item away as they do not carry spares, today they made Tom Tom look bad as they dont carry spare straps. Bought a vacum cleaner specially for vacum pet fur . . well that's in the landfill site as they dont carry spares.
Great store. Big range. Frendly staff.
Checkout very slow.
Staff working there are not helpful
the staff must be the deafest in africa. i have called twice in one day and the fone just rings. i am calling during normal working hours and not during what could be lunch time or tea time. answer the fones please
With some staff training on how to smile this place could be a good place to shop
Just want to say to Johan who helped me with a faulty sewing machine the other day. (Yes I was the irate lady with dead new machine). Thanks for organising with the people in Booysens. I took it in myself as we suggested and they fixed it the same day. Lose wires. Didn't have to wait long, an hour tops. Thanks for the help, and the patience.
Also agree. No one answers there. But in store service is fine