Personal experience not good at all. Minimal effort is the best way I can describe my experience with this gastroenterologist. I suffer from a chronic condition called Crohn's disease and whilst in the middle of a flare up I went to her for a consultation and to check my stool and I got very little, no sorry, I got nothing out of it. After a chat in her office she told me to go for a stool test so she could get check it. After a week of deteriorating I followed up twice with her receptionist who told me that nothing had returned from the labs, in my second call to her she said she would follow up and tried to rush me off the phone, knowing that I hadn't given her my name yet I asked her whose results she was going to follow up on, she only then asked, 'sorry, so who am I talking to?'.
Anyway, I was then admitted into hospital a few days later and spent 8 days hospitalised (from a sever flare up that had been brewing for weeks but of course had gone undetected, despite visiting a specialist). I came out after 8 days, it's been about 5 weeks since I last saw 'Dr' Ntshwana Kgaogelo Rachel and I still have not received these results - just the bill from the labs. My husband actually went in today to find out how she could be so irresponsible and she showed no care and just said she tried to call - I'm not sure who she tried to call, I received no calls from that office from the moment I dropped R1,900 and walked out.
Look, if you're looking for a chat then sure thing, go to her. If you're looking for medical advice for a chronic condition I would definitely suggest you DO NOT go to her. Your health and life are worth more than what can come out of the consultation. I mean, there is literally no care or expertise I experienced here. I am just thankful I am alive to tell the story after my awful ordeal.
While I was sick at Sandton mediclinic, Dr Ntshwana was the only doctor who helped me
Thanks for great professional service by the Doctor and her professional team , was not looking forward to my colonoscopy but turned out to be less stressful than I originally thought