Name: Free State Lengau Testing and Traffic Centre
Address: C/O Gutsche St & Church St, Oliver Tambo Rd, Ehrlich Park, Bloemfontein, 9301, South Africa, ZA
Telephone: +27 51 409 0444

Free State Lengau Testing and Traffic Centre is a local government office, located at C/O Gutsche St & Church St, Oliver Tambo Rd, Ehrlich Park, Bloemfontein, 9301, South Africa. They can be contacted via phone at +27 51 409 0444, visit their website www.policeroadstransport.fs.gov.za for more detailed information.

Location :

C/O Gutsche St & Church St, Oliver Tambo Rd, Ehrlich Park, Bloemfontein, 9301

Contacts :

Added by Jopie, at 20 January 2017

Monday 7:30 AM – 2:30 PM
Tuesday 7:30 AM – 2:30 PM
Wednesday 8:00 AM – 2:30 PM
Thursday 7:30 AM – 2:30 PM
Friday 7:30 AM – 2:30 PM
Saturday Closed
Sunday Closed

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Tashja Isted

25 June 2021

The parking situation outside is HORRENDOUS! As you’re not allowed to park inside, but outside on a piece of ground not too big. But once inside, after queuing for quite a bit if you go very early in the morning, the system works quite well. I believe this is due to the fact that those allowed access inside are limited. I guess it’s 6 of the one & half dozen of the other. Queuing outside as opposed to the packed queues inside. When only collecting, you don’t have to queue & you can just go inside.
Joe Mosuhli

02 June 2021

Lengau Testing Station is actually NOT as bad as the long queues may suggest. I think the staff manning these queues in terms of serving them are really wonderful people who understand our anxiety. They really do a wonderful job of moving us ahead, though with limited number of Cashiers available at any given moment. My suggestion is, however, that they make an opening for Temporary Employees to be on call whenever there's a huge turnout at the station. We do have quite a number of unemployed graduates who can gainfully fill this space. Also consider the use of an automatic Queue System in order to record and account daily turnouts for forecasts.
Tshepo Ramakgele

06 May 2021

The service is average, standard of the grounds is below average you barely see the upkeep, it would be great if there was online booking for learners license
Nolwethu Mtwesi

26 April 2021

The staff here is very helpful and efficient, they treat everyone with respect, answer all your questions or refer you to someone who knows. The station manager is also so hands on, he is a people’s person. Everything is quick, such a breath of fresh air to get such an amazing service from a government department without being connected/known. Thank you a million times!!!
Daud 1976

04 March 2021

I do not understand why so many negative reviewers! I was here early and everyone was super friendly and helpful. Queue was long, yes, but moved along quite quickly and efficiently. Thank you, Mr Poolo, for your patience, kindness and helpfulness.
Jade

03 March 2021

The experience was amazing just because one worker decided to be nice and friendly! I think Genoniva (traffic department worker) needs a promotion!!! She made the wait in the payment row worth it!!! We appreciated her service!
Kevin Byers

18 February 2021

Pathetic, the grounds are over grown, the staff are self important, out of twelve pay points only two cashiers on duty, no wonder it takes four or more hours to pay for licence disc renewals. If your going to make people wait that long at least provide shelter and seating. TERRIBLE, PATHETIC AND A WASTE OF TIME
Selaocwe Kabelo

21 October 2020

Arrived in the morning at 06:00am and was no 51 in the list. Four ladies in front of me are in a jovial mood with a cooler bag and camping chairs. They just had coffee.
Divster 23

25 September 2020

I waited in a cue for 3 hours only to get a form. I was told that the chances of my getting help today are zero, but I'm welcome to take a chance and then I was directed to a shorter line which is called "the take a chance line." Nobody is allowed to park inside the complex. You must park across the road. Which makes no sense as it has no influence on spreading the virus at this stage. We are told that there are a shortage of officials because of Corona and that should explain the long waiting periods. In my opinion they are creating unnecessary chaos. Also what about people with disabilities, pregnant women or the elderly? Public services should focus on accessibility. There are definitely better ways of handling the current situation. It saddens me to think how they just don't care about rendering a service to the public.
Powerlifting David Baloyi

23 September 2020

Amazing👌👌👌
J

17 September 2020

Worst experience ever, staff members are rude, incompetent, inefficient, bombastic, lazy and slow. Building is rundown and filthy. They do not answer the phone and do not respond to emails. Fire the staff, close down the facility and start over.
Carel Heynie

11 September 2020

I have visited the testing facility twice to apply for renewal of my and my wife`s drivers licences. On the first day, we were there very early and the queue was very long. She had a back operation and we had to go home to fetch a chair for her, due to the long queue. When we returned, we were told that there were already 100 people counted and we had to come back the following day. We returned the next morning and was in he queue again, but already on their list as numbers 117 and 118. They then took other people who came to collect their drivers cards and when we arrived in front of the gate, we were told to come on another day again as they already allowed 165 people before us and cannot allow us to enter. This is not making sense at all. This is pathetic service, We want to comply with the law, but was denied access to the offices. Will the Traffic authorities accept it as an excuse once my licence expired and has not been renewed in time? It is a very disappointing experience.
Garth C

09 September 2020

They only accept 100 people a day, no matter if it's for license renewals, bookings or duplicate licenses being issued. It's beyond rediculous.

1 star rating because zero is not an option.
Leonie M Dippenaar

03 August 2020

Today was long wait to renew my drivers lisence
Standing outside the premises in long ques since 8h until 15h30
They only help a 100 people for the morning and close at 14h
Eventually when you get inside the building you keep your distance and follow the routine steps
I was helped effciantiantly
Glad this is done
Nkateko Khoza

31 July 2020

Well organized, helpful and reliable even during the pandemic
Bernie Koen

21 July 2020

Was 4 hours in the queue. There was no one to inform us about the arrangements. After 4 hours they completed the admin process but there was no cashiers to recieve any payments. Now we must come back again for another 4 to 5 hours to finilise the payments. Then another 4 to 5 hours to collect the driver's license. Cannot believe they handle the process so poor without sentiment for older people in the queue.
Itumeleng Senokoane

26 June 2020

Under the circumstances I think the staff here are doing their best. The problem is that they don't open on time and that worsen the whole flow of activities. I'm sure if our government wouldn't take initiatives and go more electronic things would be much better.
Sannett Venter

03 June 2020

Website says they open 7:30, but they only opened 8:15. Im in a que sunce 6:30 and still standing outside the building
Anelisa Nozulu

17 February 2020

I applied for a Learner's licence test today, 17 February 2020 and I was told that the earliest date available was 15 April 2020. An entire 2 months just to take a Learner's licence test! 😢

Furthermore, the staff were not helpful, even with simple instructions/directions as to where to go next. Not to mention how unpleasant they were 😔
Dakota Corbett

10 December 2019

Went to renew my drivers license. Took about an hour in total, eye test included. All the staff were friendly and helpful and the process was quick. The building was clean and everything worked despite the load shedding. Very cool! (There is also a place to take ID photos in a shack outside the licensing center and they are fantastic quality and fairly priced.)
J R Van Zijl

29 November 2019

We moved from the Northern Cape to the Free State, and notified the Traffic Centre of our change of address. Because of this we need new number plates. To legally get number plates you have to show the supplier a registration certificate with the right number, but we were not issued with new registration certificates with the right number. I was informed that new registration certificates were only issued when a vehicle changed ownership. The Lengau traffic centre has been singularly unhelpful about this, and i have had great difficulty getting contact details of the manager of Lengau traffic centre.
Annegret Lombard

10 October 2019

We have been trying for more than a year to get my deceased father's vehicles transferred to my mother who is the legal heir. The staff make up ridiculous reasons and submission of more and more documentation to deny her registering the vehicles with every visit. I cannot fathom how they cannot accept the documentation if SARS, the banks, lawyers and municipalities all accepted it???
Musawenkosi Mabena

04 October 2019

I came to renew my driver's license. Everything was quick and efficient. I was done with everything, including the eye test and payments in about an hour. Great service. Keep it up. I hope the energy still stays the same even when I come back again. 💯
Moloi Mokhethi

10 July 2019

Just like any other public institutions Lengau Traffic has its own Challenges. improvements needed here and there, long queues with only few tellers working. Some of stuff need training specially when dealing with clients. However other sections are quick and good service.
Lawrence Dithugoe

28 February 2019

Place is safe & friendly
Marianne Stander

13 February 2019

My daughter went to write her learner's license again on 13/02. First they tell her they've lost her form and needs to go fill in a new form and do eye tests again before they can issue the license. Then we went to pay. The cashier who helped us was friendly and helpful but sent us to a different cashier to stamp her license, this gentleman was extremely rude and acted like he was doing her a huge favour. When she went back to the classroom to have her license signed, the examinator was nowhere to be found. We were sent to eye tests again only to be told that we need to get a traffic officer to sign the form only to find that there weren't any officers around. After fighting with the unfriendly staff at information another examinator offered to go get a supervisor to sign the license. The staff are all extremely rude and unhelpful. This is totally unacceptable!
Boet Van Zyl

02 January 2019

The eye test took about 90 minutes. But what a wadte of time in the payment hall. About 120 people and only 3 tellers working. Had to leave after another 2 hours waiting. Will have to go back to pay. Efficiency is a concept not known to this department.
George Murray

16 November 2018

Not bad, 90 mins all in all for renewal of licence. queues at the eye testing station was well managed and 5 stations open at a time. From there it is straight to the cashiers (DO NOT go to INFO first - despite the sign indicating this!), here the queue was poorly managed and the electronic notice boards were not functioning, but rolling contingent of at least 5 cashiers (12 stations) working at a time meant I was helped in a reasonable time, and the gentleman helping me was very efficient and helpful.
just one thing: no licence photos needed for renewal - digital system is in place, ONLY of you need a temporary licence as well (then it gets taped onto the temp licence page)
Nexa Webdesign

22 October 2018

Thank you Traffic Testing Ground for confirming that I am not your client. Racist much?
Jano De Beer

15 October 2018

No working phone numbers (I called 6 different numbers in a period of 2 weeks), very long queues with only 3 cashiers open, disorganization and unfriendly staff. I wish they could get a more organized system.
Alta Delport

03 October 2018

In keeping with the rotten quality of service delivery in this town, the traffic dept fails to keep their hours of service updated on the Internet. When you complain they start screaming at you that the hours are posted on their windblown board at the entrance - "that has been there for TEN years all ready!" states the correct hours. Meaning that in 10 years they could NOT manage to post the correct operating hours on the internet!!!!!
Freddie Roelofse

21 September 2018

I absolutely dreaded my drivers licence renewal based on previous experiences at the centre. However, service was fast and efficient. Keep up the good work.
Tys Lotter

07 September 2018

Renew license on 17 July 2018. Pay additional fee (R180?) for temp license. Was informed that I will receice SMS when liccense is ready in 6 weeks. After 5 weeks and 5 phone calls informed that SMS will be sent. On 6 September SMS has not arrived. Went to enquire. Instructed to collect file. When file was found instructed to go to photography and fingerprint section. Skip line of about 30 persons. New photograph, no finger prints. Instructed to return file to filing room. My license expired on 24 August 2018. Was informed that temp license was valid for 6 months and must waite for SMS that will inform me when license will be ready. I will enquire in another 4 weeks.
Filing room amasing: files in huge filing cabinets and stacked meter high on desks. Amasingly my file was found in 5 minutes. Why move to the 4th Industrial Revolution?
Alexander Van Niekerk

25 June 2018

Terrible service, most of the staff have no idea what is going on
Jordan Du Toit

16 May 2018

Be Prepared to have staff shout at you like you are a worthless dog. Dirty inside too.
Hanno Minaar

28 February 2018

the people who work here have such a bad attitude. the service that i received is something that belongs in a toilet.
Momo Nchoba

09 January 2018

The contact number is forever engaged
David Atkins

22 September 2017

Fast, friendly service. Was in and out in an hour and a half
FRANCOIS JONES

13 April 2017

No answer
Callie Skibbe

08 February 2017

Official business hours for licencing and registrations is 7:30 - 14:30 weekdays according to the departments communications office. However it seems that on Wednesdays the public is informed that the offices only open at 9:00..
Reinhardt Ras

27 January 2017

No business hours shown. Not getting through on the number supplied