The delivery never happened so had to collect from shop.that was bad
What an aweful experience. I bought a computer online. They had no stock but didn't communicate. Gave me a demo model that is faulty. Kept me waiting over 4 hours in the store to give me no help at all. The worst!!!
It is a pleasure shopping at Dions..the service consultants are very helpfultheir prices are very reasonable
Shop assistants are very pleasant. In particular Khana is knowledgeable and very thorough .
Yup, it's Dion wired. Exactly what you'd expect from Dion wired.
Good tech and mostly helpful staff
Very terrible service we bought a very expensive product and they would not give it to use because we did not have the receipt because it was left at home!!
Everything about this place is great. Prices and service. Amazing
You can find quality electric and electronic devices here. The staff and shop manager is great and try to help
Good place for electronics and specials, you can get all your shopping at the centre
Always an interesting place to walk around in. Staff more focused on each other than on customers.
Brilliant help from staff. Highly recommended.
Service was friendly, but the account department could not get hold of head office to help with our query
This comment is specifically relating to the Samsung Service Centre within Dion Wired. Desperately poor. Tablet booked for repair on 14 th January 2017 , finally returned 27th May!! Communication almost non-existent. Got three calls from a call centre in a short burst in mid May, none of which was made at a time that I could answer, the third one said that since I had not responded they were closing the query!! I got the clear sense that the staff were at least as frustrated as I was. Seems like a management or a policy matter. The only reason I give any stars is because the staff were polite and apologetic. |I feel for them, mine was clearly not an isolated incident.
The service in this store is super great and they are friendly and happy to assist.
horrible store service, i bought a ps4 for R5000 and it turns out it is broken and the store inconveniences me and tells me to wait 21 to get it back and will not even exchange it out.for another one, this not customer satisfaction and i believe this should be a necessity among all stores. i am very dissapointed on how they handled this unfortunate situation and i believe they can achieve better