Name: Department Of Labour Goodwood
Address: 10 Molteno St, Goodwood, Cape Town, 7764, South Africa, ZA
Telephone: +27 21 591 0395

Department Of Labour Goodwood is a point of interest, located at 10 Molteno St, Goodwood, Cape Town, 7764, South Africa. They can be contacted via phone at +27 21 591 0395 for more detailed information.

Location :

10 Molteno St, Goodwood, Cape Town, 7764

Contacts :

Added by Jopie, at 15 November 2016

Monday 7:30 AM – 4:00 PM
Tuesday 7:30 AM – 4:00 PM
Wednesday 7:30 AM – 4:00 PM
Thursday 7:30 AM – 4:00 PM
Friday 7:30 AM – 4:00 PM
Saturday Closed
Sunday Closed

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Davean Ashlene

14 October 2021

I've had a very nice experience compared to other branches staff is friendly and security always helpful coming to assist and guide people outside. At first I had problems from my side paper work was nog right but eventually when I obtained and submitted correct forms my claim was paid out. The lines goes very quick.Abd won't doubt making use of this branch in future.
Tyrone Heathfield-Eliott

12 September 2021

Are the ques still extremely long? I have been numerous times and Everytime I go it's something new that needs to be fixed. Rather than looking at all my documents and showing me everything that needs to be adjusted by my employer. If anyone can assist what is the best time to go and get service?
Nazeelah Hendricks

25 August 2021

I just called 6 times in a row and reception just picked up the phone and put it down again to cancel my call. Government is supposed to have bad service I guess but this was just plain rude. Disgusting behaviour for a receptionist. Please employ someone who is competent.
Christilene Abrahams

28 June 2021

Under circumstances I think Goodwood office is truly delivering all they can. Thanks guys.
Ayandah Zungu

03 June 2021

Words can not explain how good of service this branch gave me and my family especially during this time of Covid. Even from far as you are in the line you can see how helpful and and informed they are. They literally help each person at a time and as long as it can be they make it work. They guide you and give you guides in where to go and what is left to be done, way before you go inside just to be told they need specific documents like other places. They really do go an extra mile. And even if you have to go back again because of missing documentation it's worth it. Because you guaranteed to be able to submit. And I was lucky all went fast. Just thought I'd share this and not hide the other side of how well this branch works. From security to the ladies helping outside.
Charmaine Langtry

12 January 2021

Slow service and the security takes bribes. So if you have money to be assistedyou know what to do
Selwyn Williams

17 December 2020

This was a nightmare experience trying to get your Uif application papers processed at this satellite branch. I have tried numerous times to get in only to be turned away at the gate because of time constraints. I eventually got there at 3.30am in the morning and I was number 60 at that unearthly hour. The sense of humor amongst the crowd in the line is the only thing that kept me sane.
Haniem Louw

10 December 2020

Unfortunately not good You have to sleep there overnight to get in No communication with the public waiting in line up to 12 plus hours Way too little staff to assist
Marlo Keet

09 December 2020

Good morning,
i would like to know if I can claim UIF.
I had an injury and i was at home /booked off by the doctor for more then a month. I am back at work and i receive my pay slip.
I have 18 days of unpaid leave can I claim UIF for those days?
Hayley Robertson

21 October 2020

I rate this institution a zero!! Stood in a q this morning for over an hour. When I eventually managed to get to the front of the q I was told by an extremely rude government official that I am in the wrong q. I explained to him that this type of scenario can be avoided if there is an employee directing the people in the long q and indicating where they need to be etc. He dismissed me immediately, told me to join the other long q or come back tomorrow as they are understaffed. Being an ex government employee of 11 years I was shattered by his conduct.
Chante Hanekom

12 October 2020

Very rude and unhelpful. Noone knows what que they must stand in and when asking you get shut down with stand in the que. No person walking around to assist with general question so you don't have to stand so long. Bellville service was better and more staff on duty. Also pregnant and elderly were assisted faater.
Lauren Purdy

06 October 2020

Been phoning constantly and someone finally picks up only to hang up on me. Thanx for nothing. You're supposed to be assisting us.
Gawie Fourie

18 September 2020

they are really unprofessional standing outside nobody tels you whats going on and when you ask they dont no whats going on stand for hours outside in the cold
Chavonne Cronje

14 September 2020

Standing outside in a long queue only to be told they are only helping the next 5 people in the line without any explanationthe people who work there are very rude and unhelpful
Clint Fortuin

07 September 2020

This place was closed by 3:45 without explanation or notice.
SundaeMusic

28 August 2020

Telephone service is pathetic, no one answers
Reagan Kalam

25 August 2020

Was at the Goodwood offices at 4:30 in the morning to be assisted first just to be told the offices is closed they are only doing repeat payments, no questions can be asked because they are not answering. We must go to Bellville.
Yet another let down from our government!!!
Tamlin Nonney

13 August 2020

You wait outside without anyone informing you what is going.. Eventually when you enter they ask what you there for and without giving you a chance to speak they speak over you that guy was so rude and they refused to give his name to me.. Very unprofessional and rude no one goes there for the fun of it its monet that you work for that you need to receive now people have an attitude and they close half an hour before they supose to
Liana Vd Westhuizen

08 May 2020

The 1 star rate should be zero.Not good to wait long and then to be informed by someone shouting from the labor office door that they are closed and that we must all go home!!! As photo on website shows they are suppose to be open. They should atleast update on website to inform all that they will not be opening at 07:30.
Christa Rossouw

06 February 2020

I was at this office today and the service was very good. Mr. Cook was excellent in helping me and explaining the whole process. Well done!
Rowena Davids

22 January 2020

I waited in line close to 4 hours to be assisted while staff took an hour lunch each during an extremely busy time, all I had to do was hand in my sons BC and sign for payment. Well when I was finally assisted I was told oh your application was worked on in December but never approved, nothing has been approved since December as everyone was booked off on leave?? I've been 2 months without a salary!! How does gov expect you to look after yourself and new baby when they take their time to pay you for money you entitled to??
Chane Africa

21 January 2020

Pros :
Great service , fast, informative and efficient. the supervisor is really hands- on with the flow of applications . Friendly service

Cons:
•Not enough seating space
•having to go back a second day to complete bank form.

Suggestions : if a notice and a box with bank form can be put . So don’t have to wait in line only for a bank page

But overall great service
Brandon Maritz

03 December 2019

Service was quick and efficient, even better when supervisor assist people sitting and waiting
Lee Fredericks

17 September 2019

Terrible telephone service, I've been trying to call them on the number but no one answers. Heard such good things from friends but sorely disappointed at the telephone service. Thumbs down!
Claire Kirsten

11 September 2019

The staff work quickly and are very informative and helpful. They are friendly and effecient.
Michelene Williams

14 August 2019

Very efficient and super helpful. Made the process very easy
Stuart Kirkman

12 August 2019

I was very impressed. Went there this morning - assisted in no time by a friendly young lady and was in and out within 20 minutes. First time applying for UIF. Well Done - this is how a government department should work. Thank you
Chesray Abrahams

25 July 2019

i dnt even want to give them a star koz thy dnt deserve it .i have been trying to call goodwood labor department for at least 4 days nw every morning an before i leave work but no 1 picks up.
Melysha Daniels

10 June 2019

Fast and Friendly Service from all the staff. I was assisted by Luke who was very proffesional. And i was in and out in under 10 minutes. Great job guys 👌
Tshegofatso Mogotsi

17 April 2019

For a public service department I'm impressed,if only home affairs could be this efficient as well. Their response time has also been very good, I think they really care about labourers.
Domi_ Luffy

18 March 2018

I just wish there was a little more urgency to help people but other than that the people were all friendly
Richard Petersen

14 March 2018

Very helpful staff
Raymond Pretorius

20 February 2018

Somewhat crowded. Archaic behaviour. Staff need to up their attitude and processes. Way too much to and fro!
Raman Baaliah

22 November 2017

Very friendly staff and very quick service for a department, queries were resolved first time
Marika Bos

21 November 2017

Not busy. Quick.
Japie Van Dyk

20 November 2017

Staff are professional and very helpful !!
Emile Dennis

19 October 2017

Have all your documents ready to avoid going back and forth. Go around 2:30pm for less queues.
Simbarashe Masiya

20 June 2017

They do that things on time
Debi Faddel

03 June 2017

Very quick not a long wait
Lizette Cloete

02 May 2017

Was helped within 10 minutes. Friendly staff
Then had to fo back and helped by different staff. Very unfriendly.
Sindi Ciko

26 April 2017

There no communication. Waiting for more than 2 hours to be told come next week with no apology for time wasted
Yvette Werth

06 April 2017

Phone today 100 times no one answer the phone. Very.very bad. Poor service. Its time to appoint new staff. To lazy. Old staff must fall!!!!
Michael Saunders

22 November 2016

The best of a bad bunch