Service here is pathetic, when you enter you don't know where reception is nor does anyone help you without asking. The sales agent I dealt with tried to sell me a vehicle that is completely out of my price range and didn't want to listen to my needs/affordability.
Waited for someone to assist me, asked what they would charge for diagnosis on my Ford Figo. They want to charge me R795 for 1 hour labour! Ford Umhlanga, you're letting your customers down.
Service is terrible! Today is the fifth day that my car is at the dealer ship. No one calls to advise progress of the repair. When I call, I get told that everyone is very busy, and no one returns my call. At this very moment, I have not been updated about the status of my vehicle. And to think I was going to trade my Wifes car for a new Ecosport Once I get my vehicle back, I'm changing it, and never walking into a Ford dealership again!
Wow great staff and service. Recommend them to anyone. Go see Nathi
Dealing with a guy calld Riad/Riyad is the worst thing ever happened to me at this Ford Dealership. I called him about 5 times to ask him to send me a quote for my car clutch replacement. He never came back to me as he promised that before thy close he will respond. I need the quote to fund-raise for the replacement during the weekend.
Excellent service.
Trebbile did not serve me at all.they got dont care attitude..dont recomend any one goes there.the waiting time is too longford fury is the best service is with people who.love they job
Pleasant friendly helpful staff.
Showroom can be made more comfortable. Aircon is necessary.
Upfront ppl at the desk,needs to complain less when customers are there . attitude sucks
Service great and that's the reason we bought our 3rd Brand new car from them. Nolan in servicing takes great care of us and Don always willing to sell us the perfect car.
Very bad after sales service
I will never buy a Ford again just so that I can avoid having to visit their service centre (which is unfortunately the closest to me)
Service advisor Thabani is probably the worst I've dealt with. Avoid him at all cost. The others are great.