They don't deserve a star at all.Hi,I'm going through the same with them ,I joined body lab on the 24th of January 2020,and I joined under their one month free promotion and I agreed to pay my installments on the 29th of every month and on my contract it stated that I'd make my 1st payment on the 29th of February, on the 20th of February I traveled and I came back on the 8th of March,on the 9th of March I went to the gym trying to pay and I couldn't because they had handed over my account to Bennett and associates and my oh my I got a call from the legal team telling me I must pay R2902,so i told them my account was never supposed to be with them because I'm not 15days over due with my payments it has only been 9 days and they refuse to understand and they keep telling me that i should call the body lab head office yet they're the same people, i have the recordings of my calls with them,these people need to be stopped, they're scamming people, if there's any stories like mine please come forward let's stop this injustice.
I've been a member for more than 4 years. The service is awful (have you ever seen a gymnasium without air conditioning? )but I stay because they have the best dumbells in town.
Don't even think of it. Those guys are horrible. The manager worse. The staff not well trained. They don't even answer their phones. There is no accounts department. See me there cut my legs.
Not the best of gyms. Showers are old and some don't work. Broken weights and benches in the gym. Smith machine is old and not great. Would do well with upgrades and additional dumbbells and free benches. The main positive is that it has an outside workout area as well as a sports field for running which is something that other gyms don't have.
Can we have staff that are friendly instead of making one feel an intruder. Fix the showers please. Maintenance on equipment is a must. If your budget is super tight and still need to be fit. Come through.
I've always admired the simple layout of their gym facilities and this newer and bigger branch is much more pleasurable to visit The sections are divided well between cardio, weights and spinning, and the equipment is always where you need it. One of the best gym franchises by far in my opinion and the staff is super helpful.
Affordable gym and JumpStart for beginners
I have no idea why these guys are not stopped for scamming, I had to pay R200 for 2 years
Tricked me into signing a 2 year contract
Good place to work out
Scams
These people are scamming us. This is nonsense. I wish there was a negative rating.
I'm also a victim of Body lab this people are cruel and they use people in order to get money They forced me to sign a contract that didn't even get a chance to go through these people are liars and now they threatening me they wanna get me arrested I've never been to the gym but I have to pay R10 000 for 24 months that I don't even know of but then Jesus will handle all this for meðŸ˜
If i could i give this thing no star! Am a 17 i signed a contract with bodylab gym they offered me one month free ( for the hole July month i didn't even set foot on their gym) and i was gonna be paying from august yesterday money they made a deduction of R200 straight out of my account! Thank God am 17 and the contract doesn't hold weight! And i personally think bodylab scammed the wrong person ! My father is a lawyer so prepare yourself bodylab
I am only giving this place one star because the review will not allow me to give a zero star rating. Body Lab Gym is basically a Stop Order Scheme which SCAMS people!
They send out agents who tell people at Malls to sign a blue paper and get a free t-shirt. This blue paper requires their information, and they are told they can use the gym for 5 free days. Once they sing the form, they are screwed.
They will wake up and Body Lab will deduct a cool R400 from their accounts. It will take almost six months to process a cancellation, by which they will have already milked one of a whooping R2400
While this never happened to me personally, i personally had to step in to assist a friend whom they were threatening to blacklist.
Luckily for the friend, i have good legal knowledge, and i demanded that they stop sending her threatening text messages, and that they may only proceed by way of summons.
If you are travelling there, be wary, you will be scammed! If you don't believe me, go to any bank, especially Capitec, they will tell you, it is always about a Free T shirt!