I bought an A3 at East rand in October 2017. Six months later the battery needs a recharge and I am told I have to book for service which will be the following week. Audi Bruma took my car same day I called and they recharged the damn thing overnight. You guys just love bookings. There should be something you can do for unforeseen circumstances.
We received fantastic service from Audi East Rand. Adrian Cockcroft that assisted us with the buy of our new vehicle was professional, extremely helpful and kept us updated on the process. Quality customer service. Thank you. We're looking forward to doing business with you again.
Amazing service from Amazing people who assist us all the way. Michelle Botha and Ulrich van Schalkwyk ( Sales Rep ). Smooth transaction and great pleasure to deal with people that knows how. I can recommend anyone to buy a car from Ulrich van Schalkwyk.
Thank you..
What a superb buying experience. Thank you Phillip, Martin and Michelle for bending over backwards to give me the most beautiful car at the best value. For service excellence, this is the place to buy you next Audi.
A lovely world class Audi Sport Center with a big selection of vehicles on display. The staff are always helpful & extremely knowledgeable.
A huge thank you to sales executive Ettienne for going above & beyond to make my latest visit a very nice experience. Thanks! 👍👍
I'd like to say they were much helpfully in terms of service of the car and also addressing the issues successful.
Good service Luwellin keep up the good work
I visited the dealership on June 17, sales executive T. Claassen was very professional and friendly. Audi Centre East Rand is definitely my Audi dealership of choice.
We sent the car in for a service on the 24/07/2017. Upon fetching it, the rear view mirror was broken (this was perfectly fine when the car was brought in).
My partner went to take this up with the manager but instead of taking responsibility in resolving this; management told him they will NOT fix it - without thoroughly investigating the issue, insinuating that he is lying (a lie they conveniently could not pick up with all the other dents and faults the picked up in the pre-service checks). The staff was very defensive about the matter when the car was picked up.
It is very disappointing to see such a large dealership operating with dishonesty and disrespect for customer's property.
The " One Star" is far above the rating I would give.
Its my 3rd visit at the branch without a complain,the staff really knows how to take care of their clients they listen to your query into details and always put your needs first thank you Audi Centre East Rand
Excellent. Service was above average and staff are more than helpful
Great service and willingness to assist. Gives a comfortable experience.
It was a great experience. ..
Horrible. Do not get your hopes up when buying a used car they do not work on a first come first serve basis they ignore you and your calls and they always have excuses and sell the car to the person they can make the most money out of and when you ask to speak to the sales manager they never call you back.
You whould expect better service from a Audi Dealership
We received very bad service from this dealership from the start of the purchase to taking the car in for its first service after the purchase. I will never again buy a vehicle from them nor would I recommend them to anyone. I hope that in future the sharpen up their service.