Great care given to my friend's cocker spaniel who needed overnight observation. We arrived after hours and received a welcome reception and doggy was taken care of very well and checked out the next day.
Wonderful compassionate caring vets. Professional care for your furbabies. 24 hour services is a bonus. Would recommend to anyone who needs medical care for their pets
Great service! I work from Monday to Saturday, so Animania made a plan for me to come on Saturday afternoon without charging surcharges for out of hours. Really friendly and open staff and quick vaccinations. They took excellent care of my cat- and the most affordable vet in the area. Thanks
If you love your pet, STAY AWAY from this place!
This is an institution that has zero concept of good service delivery and when questioned about their lack of transparency and poor communication, offered up an excuse as "This is a business afterall" and that they "do not need your business".
Apart from their very poor communication and lack of accountability, you run the definite risk of taking in a healthy pup and leaving with a myriad of issues, like I did.
The supposed vet (and I would challenge you check their credentials since it could very well be that a single license is utilised to front for ill-equipped staff) has absolutely no manner of speaking to his patrons and a total disregard to pet owners request for transparency.
Prices are not available for treatments on request, and my belief is that they bill on a basis of what the level of extortion is viably possible.
Do yourself a favour and stay away. There are many better options in the area, with local vets who care for the local pet community.
Totally disgusted with this place! Only one word sums them up PATHETIC!
I would like to give compliments where compliments are due, I have had to take my dog to Animania one eve after work as he had undone some stitches that he had from another vet I go to. Well i have never had this type of service from a veterinary practice before, the kindness, gentleness and compassion. I had Dr Roy and Dr Shepherd helping me. I would highly recommend them and as for me i have now found my new vet. thank you Dr Roy and Dr Shepherd for all you have done. Regards Vicki Hiscox
Keep up the good work!!!
After our bull got sick, we took him to Animania. Even though they don't usually treat cows, they took him in and helped us. They treated him with an IV and meds, and didn't charge us an arm and a leg.
Great vets, very friendly! I take my dogs and cats there as well, they're always friendly and accommodating.
Treat all my pets including our livestock and horses! Always helpful and ready to go the extra mile, very reasonably priced especially for a 24 hour practice
Great caring people, friendly helpful staff. My dog was relaxed and happy
I took my 3 year old Yorkie to Animania vet in Fourways . He was very active, alert and seemed happy.
He went off his food at supper time which was very unusual for him, normally such a gannet.
The doctor examined him and booked him in for observation.
He asked if I would accept charge for blood test which of course I agreed to. He also wanted to scan my dog which I agreed to.
The next afternoon He said I should take my Pookie home as he was not eating and perhaps would feel more inclined to eat at home. I thought this was weird as the reason I took him in was he wasn't eating???
Anyway he was a Vet so I thought if he was happy nothing was wrong then maybe I Was being overly worried. The next morning my dog was extremely weak and still not eating. I rushed him to Animania where the Vet again asked if he could do blood tests, I again agreed, thinking he needed to do more extensive tests to determine what was wrong with my Pookie.
This time he stayed a couple of days, still getting worse and still not eating. I got a call at around 9pm saying my boy had died.
The next morning I went to pay the bill, over R11k. When I asked what caused his death, the doctor said that they did blood tests the day he died and it showed acute Pancreatitis.
Here's the problem, they WAITED 4 days before doing blood tests! Even after me agreeing twice to accept the charges.
2 days later my other Yorkie, Archie, showed the exact same symptoms. This time I took him to Chartwell Vet as I had lost faith in Animania.
Blood test done instantly, diagnosis done, a course of injections and dog was back to normal in a day or two.
I would not take any pet to Animania again as they did not do what needed to be done in time because "their blood tester was broken" why not outsource? Like they did with the scan??
I waited 2 months before writing this review as I did not want emotion to cloud my thoughts. My Pookie would still be with us if blood tests were early enough to make proper diagnosis. It took nearly a week for him to basically starve to death. Shame on them,
Very good service!
A wonderful Vet
Brilliant caring vet, passionate about your pets health and well being.
Excellent service and advice!!
Take your pets here - you can be assured that they will be taken care of - they have helped me and a few friends out lots of times - they even helped out with arranging terms to pay off those extremely high bills - very compassionate vets