Alberante - BMW Dealership

Location :

1 Voortrekker Rd, Alberton, 1451
Added by Jopie, at 12 July 2016

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• Thane Alaerts

  24 July 2017

  Did not take us for serious buyers. Went down the road and bought a 4 series Gran Coupé from Bedfordview. That's what you get when you judge a book by it's cover.

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• Lisa D

  20 July 2017

  Efficient. I used the premises for a vehicle assessment

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• Ntsikelelo Masondo

  19 July 2017

  The staff members were amazing starting from the lovely receptionist who greeted me with a smile.The BMW genius guy by the name of Joseph is a great guy and he made my first time experience of driving my dream car easy and fun as we socialised and taught me about the car.
  I'd also like to thank Mr.Ralph for making it all possible for me.
  
  Well done BmW albarante for the good work ethics that you guys have.
  Keep it up

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• Toni Goncalves

  01 June 2017

  Well run dealership, service staff are professional with massive experience in their product.

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• Robert Mhizha

  11 February 2017

  They don't book you correctly to start with, then they go on to do what they think needs to be serviced and leave whatever you told them to do. Their Technicians breaks something on the car and they just keep quiet. Only to discover hell when you on the freeway

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• Qhagana Arnold Khumalo

  18 January 2017

  I purchased my car at BMW Alberante in 2014 and have been servicing/maintaining it there since. Everyone I have engaged with at this dealership have always been pleasant and very helpful. My deductions are that they do it not because it's their work but they do it because it's who they are and it's part of their personal values and brand.

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• Zaid Ismail

  09 November 2016

  Very professional setup with matching service levels. Didn't think that such levels of service were still available in Johannesburg. The premises is well maintained and functional and the staff work ethic is admirable. They appear to be getting service delivery right.

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• Talia Mikkleson

  08 October 2016

  Courtesy Car T&C
  
  Please be careful when taking a courtesy car from ARC. T&C states a minimum damage of R8500 payable if car damaged. Their courtesy car was damaged by a 3rd party. They will not release my vehicle dispute a 3rd party claim number provided. I should pay them R8500 upfront and then claim from 3rd party. Ive logged a complaint with ombudsman - process takes 4-6 weeks. 3rd Party claim takes 6-8;weeks. Either way Im screwed. They also quoted repairs to courtesy car with a markup (charge R330 per labour hour - total labour hours 9 for door and arch respray,this does not include assembly)
  
  There is also a dent on my car which was not indicated at time of inspection.Ive asked them to send a picture that indicates dent present at time of inspection or repair dent asap. To date , no response.
  
  Please visit Hallo Peter for more reviews on ARC Alberante

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• Prashaan Kasil

  19 July 2016

  I am losing my patience with you guys now, your service is pathetic. Firstly you guys don't check your emails or reply to them promptly. Then the person I am supposed to be liaising with in the workshop her line is always busythey are never available. I called and left a message with the receptionist for someone to get back to me and they don't. I finally call and get a hold of the contact person in the workshop, who promises to get back to me and she doesn't. No wonder VW won best service and not BMW. If this is the service I am getting from you now, I wonder what the panel beating job is going to be like. I am so glad that I did not buy a BMW.

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